Salesforce Professionals: BA’s, QA’s, PM’s who are on your team.

Who are not “Salesforce-isk” – meaning no prior Salesforce project work experience.

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Maybe, you’ve ran into a conversation similar to this before:

Director of PMO: “Hey Chris, Jan here is part of our PMO, she’s going to be your new Salesforce PM. BTW, her background is managing network security projects.”

I have worked with good PM’s, BA’s, and QA’s that do not come from a CRM (or even application delivery) background, but there has been a learning curve and some frustration along the way.

Do you feel there’s a much higher degree of project success when the entire team has Salesforce implementation experience or can some positions be swapped out easily?  

Maybe it just depends on the individual being brought on that makes the difference?

Interested to hear your thoughts and experiences…

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Salesforce Developers: IDE’s

I was requested by a developer, to ask about your IDE of choice.

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Please provide your recommendation of what you currently use and possibly why, and/or any drawbacks that you’ve encountered with that IDE or others you’ve used.

Thank you for sharing.

“Technology and tools are useful and powerful when they are your servant and not your master” ~Stephen Covey (American Author/Educator)

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Salesforce Developers: 10,000x

Maybe you’ve heard the quote:

“The top software developers are more productive than average software developers not by a factor of 10x or 100x or even 1000x but by 10,000x.”

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This is by Nathan Myhrvold, former Chief Technology Officer at Microsoft.

While 10,000x is a stretch IMO, and has a lot of variables regarding the complexity of the software being built, a few suggestions on getting 2, 5, 10x better based on a few articles I’ve read that reference this quote:

– Better planning, focus and foresight

– Do not jump write into coding, trying one fix after another, which causes stress and mistakes, rather analyze the issue at hand 

– Do not skimp on analysis and design up front

– Using existing versus writing from scratch

– Consistently hitting your “groove” without distractions

– Leveraging what you know, who you know, and where to find what you don’t know

Any others?

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SRTotD (Salesforce Random Thought of the Day): Entry Level Salaries

Has the rise in Salesforce entry level salaries caused an adverse reaction to employers wanting to hire?

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Conceptually, if the market salary for an entry level Salesforce position is $60-65K and if the market salary for someone with 2 years experience is $75-$80K, would it be in the employers best interest to just pay the difference and recruit in the experienced?

BUT, if the market salary for an entry level Salesforce position was $40-$45K, the delta would be much more significant between the inexperienced and the experienced, allowing for entry level to be taken into heavier consideration.

Yes, they risk losing that individual after a few years experience, but they would at least be able to get their career started.

Please Note: I received my first D in Advanced Economics in college, so the above theory could be completely wack.

Speaking of wack, how about some Kris Kross (Jump, 1992)…

“And everything is to the back with a little slack

‘Cause inside out, it’s wiggida wiggida wiggida wack

I come stompin’ with somethin’ pumpin’ to keep you jumpin’

R&B rap is bullcrap is what I’m dumpin’

Ain’t nuthin’ soft about Kris Kross, we all that

So when they ask, “Do they rock?,” say, “Believe that!”

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Salesforce Professionals: Working From Home

I’m led to believe this doesn’t work well for everyone and has a lot do to with your role, or maybe how you’re used to working.

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Occasionally, I hear: “Chris, I only work remote, I can do everything I need to at home with the technologies we have”.

Over the past week, I’ve been sitting in business requirements and solution design sessions all over Zoom.

The fatigue, the slowness, the inability to think and vocalize thoughts as easily just isn’t there.

Often, I find myself, either with my eyes closed or staring off into the ether, surely looking like an amateur “Zoomer”.

While the work is getting done and progress is being made, I don’t feel it’s as productive.

I’d much rather travel to a centralized location with a round table and a white board working collaboratively in a group setting.

Maybe you’re having more success in your current set up.

FWIW, I’ve had a few clients over the last few weeks tell me they’re moving a little more aggressively back into the office.

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SRTotD (Salesforce Random Thought of the Day): The Internal CRM

Often one of the bigger inhibitors in organizations is the misalignment of “the business” and I.T.

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Leading to fractured relationships and unsuccessful outcomes.

Items such as:

– Lack of a tailored solution to meet the business functions.

– The inability to show and demonstrate value in the services being offered.

– The lack of education with what the technology products have to offer to help.

– Miscommunications (or no communication) across silos.

– Being challenged to use an external vendor (competitor) to get the project done.

Interestingly enough, I think that’s what a CRM tool is intended to highlight and correct.

While we often spend most of our time using CRM to assist, educate, and build relationships to help sell products and services to external customers, we also have an opportunity to use the same concepts internally.

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Salesforce Career Seekers: Catch Your Breath

Sometimes in yoga, the instructor may mention to catch your breath.

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Or while intense exercising, you may get winded and need to pause, to catch your breath.

But how about during your interview?

Do you make a conscious effort to catch your breath?

Occasionally, I get feedback from the interviewer that they were not able to get a word in during the conversation, which causes frustration and lost interest.

I think it’s natural for us to often ramble to tell the receiving party everything we can, to fully answer a question, maybe even repeating ourselves and not really notice it while it’s happening.

Suggestion: put a post-it on your desk, wall, computer screen, phone, in your interview notebook, etc. in bold to: Catch Your Breath

Or whatever phrase works best to slow down, pause, and to try to reflect on your conversation as it’s happening.

It could make the difference to a better free-flowing interview.

And now, how about a little Sting/Police (1983):

“Every breath you take

Every move you make

Every bond you break

Every step you take

I’ll be watching you”

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Salesforce Career Seekers (newcomers): LinkedIn Job Postings

I decided to do a little analysis on Entry Level Salesforce related job postings.

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The outcome was not very promising and probably what many of you already know.

469 were categorized as entry level Salesforce positions posted for the U.S. over the last week.

I did a sampling of 50.

Of those: 

– 4 required 1-2 years experience 

– 26 required 2-4 years experience 

– 19 required 4+ years experience

I found 1 that was really entry level (BA position out of Austin).

Guess how many applicants?

476

Damn, Gina! (for my Martin Lawrence fans)

Maybe my sample set was bunk, and there’s a multitude of REAL entry level positions in the other 419?

I don’t think that’s the case…

Some thoughts: 

1. Don’t spend too much energy on the LI job board

2. Spend more time connecting, networking and showcasing your work and knowledge

3. Competition continues to be fierce, think of ways to be strategic in your search; being chosen 1 out of 476 are lousy odds

4. Many of the statistics that we see around the number of new Salesforce positions do not identify entry level

5. Are there alternative career paths to evaluate with a lower barrier of entry if time is a critical element for you

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Salesforce Career Seekers: Post-Interview

After your interview, what do you do the next day?

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A. Nothing.

B. Send a general thank you email.

C. Send a specific email listing the top 3 things you heard were the biggest challenges the company is experiencing and how you would tackle them.

The majority are going to choose A or B.

Can you choose C?

The answers don’t have to be 100% accurate, the hiring manager knows you had little information to go on, it’s more about taking what was discussed, giving it your best shot and you using it to your advantage to differentiate yourself.

This past week, 3 candidates I presented interviewed for a position.

Guess who received the offer?

Sure, they might have gotten the offer without doing C, but it definitely didn’t hurt.

“It’s the small things that will make you successful” ~The Great Khali (Indian Born, American Professional Wrestler, 7’1″, 347 LBS)

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Salesforce Career Seekers: Search Results and Opportunity

Over the past few weeks, I’ve been doing a lot of searching for answers on how to do very specific things in Salesforce.

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Between outdated articles or just not being able to find anything relatable, it can get pretty exhausting.

Maybe you’ve been there too…

Posting to the community could get us a little closer.

But, overall, I think this means there is ample opportunity for you to stand out, as there are many voids that could use your help.

Maybe it’s time for you to start that blog, putting solutions to problems that you’re experiencing and not finding existing answers to.

It shows that you’re analytical, a problem solver, a good communicator, and a giver.

All great qualities a potential employer would be looking for.

This is exactly what Evelyn Grizzle did with anothersalesforceblog which has led to additional advancement in her career.

The same opportunity is there, waiting, begging, calling for you to help.

What are you waiting for?

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Salesforce Professionals: Our resumes

I was reminded this week by a friend who is currently interviewing Salesforce candidates for his company.

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“Chris, what’s up with all grammatical errors, poor formatting, randomness, and overall low quality of the resumes I’m reviewing?”

Unfortunately, I’ve become partially numb to this after so many years.

Are we in a time, where the demand for our skills and experience are so strong that we can let the “little” things of a professional, well thought out, and grammatical free resume be a low priority?

While I don’t think resumes tell the complete story of someone, it is a critical element in the evaluation process.

The good news is: if you have a good resume put together, you’re miles ahead of your competition.

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Salesforce Business Analysts – The Glue

To those that are either a BA or often play the role of a BA.

You, my friends, I think are often the glue that holds it all together.

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I’ve been on a few discovery calls lately, and customers often don’t know what all Salesforce is capable of and how it can help.

Allowing your role to be so vital in successful outcomes.

By listening attentively, and continue to ask the good questions/statements:

“Have you thought about…”

“Would this be a good idea…”

“What if we did…”

“Did you know Salesforce could do…”

“What would it mean if…”

or “Can you run that by me again, I didn’t quite grasp it”

or even, “Let us take that one back and see what’s possible”

Isn’t it a great feeling, when your user says: “I’m not sure, what do you think?”

It’s often the “small” stuff during those conversations that means so much to the end users/stakeholders.

Continue to be courageous, exploratory, transparent, inquisitive, emphatic, allowing you to be viewed as the “go-to” that “just gets it”.

The shiny, new objects that are being developed are usually not possible without your contribution.

A few Salesforce BA book references below.

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SRTotD (Salesforce Random Thought of the Day): Salesforce Salaries (a rant)

Become a Salesforce Admin and you can make X.

Become a Salesforce Developer and you can make Y.

Become a Salesforce Architect and you can make Z.

Become a CTA and you can make ZZ.

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Is there any chance we can cool it with the Salesforce salary hype that continuously surrounds us?

I understand the marketing tied to it (attracting new talent to become a Salesforce professional). 

But does this in turn lead to false expectations, especially for our up and comers, when salaries are over-inflated, generalized, subjective and don’t tell a complete story?

I could be wrong, I’m a small fish in the overall Salesforce recruiting pond and don’t have a huge sample size, but very few positions I’ve been involved with have hit the mark of what I constantly see as the so called average salary for a given position.

Maybe we can come up with a more fulfilling (and realistic) narrative…

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Salesforce Career Seekers (newcomers): Your 3 Biggest Challenges To Overcome

1. Strangers (Hiring Managers)

2. Trust (Theirs not yours)

3. Education (Theirs not yours)

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1. Stranger: A person whom one does not know or with whom one is not familiar.

Question: Does the hiring manager know who you are?

2. Trust: A firm belief in the character, strength, or truth of someone or something.

Question: Does a hiring manager trust you can do the job?

3. Education: A body of knowledge acquired. 

Question: How does the hiring manager know you can do the job?

The more time and effort you can spend educating (aka showing, telling, guiding, expressing) to strangers what you’re capable of, the more trust is built. 

Question (maybe a little cold-hearted): If you think certifications alone builds trust, why aren’t you being considered?

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Salesforce Career Seekers: The Sea of Struggle

Are you currently swimming in The Sea of Struggle?

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Trying to figure out the pieces of the puzzle

You’re working hard, every day you bustle

Competing priorities are often hard to juggle

Working from home, you feel you’re in such a bubble

And then some of the interview questions make you chuckle

They were not relevant, and caused you to fumble

Maybe even feeling a bit disgruntle

And wishing you could go back to the interviewer with a muzzle

Don’t do that, but it’s ok to grumble

Or worse when you don’t get a response, you feel stuck in a muddy puddle

Or a vicious jungle

Or a trash pile full of rubble

But you have the tools, you have a shovel

Stay strong, keep digging, continue to hustle

Use your intelligence, your perseverance, your brain muscle

Get support from others, spend time to huddle

Stay humble

As this won’t last, you know, all this trouble

Sometimes, it’s just how the cookies crumble

Eventually, it will be as good as a sweet honey suckle

Or better yet, a creamy, chocolate truffle

In time, you’ll swim out of The Sea of Struggle

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Salesforce Career Seekers: Maybe, somebody on LI is waiting for you to show up.

Maybe, it’s someone you don’t even know.

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Maybe, it’s someone who would like to see what you can do.

Maybe, it’s someone who wants to talk to you about a project or position they have or that they know about.

Maybe, it’s the opportunity that you’ve been waiting for.

Or maybe, they’ll just find someone else because you decided not to suit up and perform.

On more than 1 occasion, a Salesforce Career Seeker says: “Chris, I had someone reach out to me about discussing a potential position based on something I wrote about or a project I shared on LI and I didn’t know they were even noticing what I did”.

This happens and it’s the primary reason why I continue to suggest to post your work, your thoughts, etc. on LI for others to see what you have to offer.

And no, it usually won’t happen with one or two or three measly posts, as they may not catch it.

So you have to continue to be creative and share.

You have it within you…

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Salesforce Consultants/Contractors: Maintaining Billable Hours This Year

COVID, WFH, Virtual Schooling, Your Billable Time

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Giving props to Salesforce Consultants/Contractors currently on a project who are having to juggle all these.

Trying to have a productive 35-40 billable work week while maintaining your kids virtual schooling is HARD.

I’m not a billable consultant anymore, but if I was for this year, I’d be lucky to get in a productive 5-6 hours during a school day.

Early mornings, late nights or weekends seem to be more common over the last 6+ months to help make up the difference.

Maybe you’re experiencing the same situation.

If so, great job keeping it all together, as I know in many instances the hours are what get measured.

Hopefully, you’re getting the support and flexibility from your peers, clients, leadership team and family to make it all work.

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Imposter Syndrome

Thank you Terence Coffy for the suggestion for me to post on the topic of: Imposter Syndrome

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Rather than writing about it, I created a video (albeit a little dry, as I probably should have at least danced or juggled).

Short version of what I discuss:

  • Is I.S. a new phenomenon? I had not hear about it before a few years ago.
  • Who are you competing against? Yourself or others?
  • Can you quiet the noise from social media and certifications gone wild?
  • The importance of patience and trial by fire.
  • Using your past success as a guide.
  • Being positioned for success.

I also make reference to Amy Oplinger Singh’ Dreamforce presentation on this topic.

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Salesforce Professionals: Miss being hands-on?

If you’re currently a manager (or any position that’s no longer really considered “hands on”), do you occasionally think back and ask yourself, would you choose the same career path if you had to do it all over again?

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Maybe others saw you as being better at managing people, process, timelines, budgets, strategic direction, etc. and over time have persuaded/advised you to continue down this more non-technical path.

Since then, you’ve lost the ability, skills, and confidence to roll up your sleeves and troubleshoot a coding problem.

At least in a time-effective manner, so you rely on others to do it, but you always tend to have that “itch”.

Thinking:

“Stand back, watch a seasoned pro work his/her magic”

Or

“It took how long? back in my day…”

This feeling might even compound when most of the buzz and opportunities nowadays are around Developers, Architects, etc.

Especially, if you’re in the job market, it seems that technical roles are 20:1 compared to managerial positions.

I imagine that you’re not alone if the above struck a chord…

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Salesforce Career Seekers: Being lonely…

Especially with COVID, is the lack of meaningful conversations causing your internal motivation to lag?

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Rather than just setting a goal of applying to X number of positions in a week, maybe an additional goal should be having X number of conversations with people in the Salesforce ecosystem.

Ideally, a phone call (or better yet, video), as a lot more can be accomplished, plus the human element comes into play in someone’s voice/tone/emotion, versus a written LOL.

Don’t think of it as a way of landing a position, but rather the opportunity to hear things you haven’t heard, or ideas for you to think about, or new questions for you to ask.

And you may even hear, “You know what, you should talk to so and so, they would be a good contact for you and I heard they had an open position”.

Making connections and having good conversations can help keep us going another day.

Sure, people are busy, but some might be experiencing the same loneliness as you and are looking for that conversation to be had.

It could help make your day (and theirs) a little more enjoyable.

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The Consultant’s Dilemma: Utilization Percentages

Target Annual Utilization = 85%

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On the bench 3 months, utilization is 0%.

On a project 9 months, working 60 hours but can only bill 40 (under-estimated, over-allocated), recorded utilization can only be 100%.

Year ends…

Actual utilization for the year = +115% -> blew utilization target out of the water

“Great, Utilization Bonus Time!”

Or

Recorded utilization for the year = ~77% -> didn’t meet target

“What the…, Low to No Utilization Bonus?”

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Salesforce Career Seekers: Really?

Synonyms: Absolutely, Actually, Certainly, Surely, Unquestionably

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When we receive interview feedback such as: “We really liked you, but we want to interview others”.

Do you really mean really then?

No one enjoys being 2nd when it comes to interviews…really.

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Salesforce Career Seekers: The Feedback Loop

We, as recruiters, often have a hard time telling our fellow job seekers the exact feedback we get from clients, particularly when the communication is vague and/or not very constructive.

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Clients may also tell us something that’s a little harsher than we feel is right, and they don’t necessarily want us to just repeat what was said back to the candidate.

They understand it’s our job (and not an easy one) to be able to figure out how to hold the relationship intact on both sides, while also trying to be polite, sincere and helpful.

If you feel you received some “fluff” from a recruiter when you didn’t land the next interview or position, it might be because we struggled on how to communicate the feedback effectively or we just didn’t get enough information to form a logical conclusion.

Talking through it together may help fill in the gaps or asking the recruiter if they can get some more information to help you understand what happened are both options to think about during the feedback loop.

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Salesforce Contractors (H1’s in the U.S.): Your LinkedIn Profile

Often, much of my work day consists of looking at LinkedIn profiles, searching for skilled contractors.

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Unfortunately, many profiles read the same way and I’m not able to find anything unique.

Same generic key words, same responsibilities repeated over and over.

One of the areas that I look at that helps show credibility and is a proven differentiator is your Recommendations section.

If there was one piece of advice I could give, please do everything you can to get recommendations from the managers that you have a relationship with at your current client before (or shortly after) you wrap up your project.

You may have to ask more than once, or a more favorable option is to give a recommendation, as there’s a good chance you’ll get one back in return.

We need your expertise, but unfortunately, you might be getting looked over by a recruiter or hiring manager as you’re not standing out to them.

Please keep getting recommendations top of mind as you transition off a project for better future visibility.

Thank you.

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Thank you to Johan Yu and Angie Chng and all the attendees at this week’s Singapore Salesforce User Group for allowing to share my thoughts on Building a Brand.

A good question came up (and often does), which I think many of us have thought about before:

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Starting a Salesforce Blog.

Thoughts such as:

1. What should I write about?

2. There’s already too many blogs, do we really need another one?

3. What should the format be?

4. Will anyone care?

5. What will I get out of it?

All of these are very valid.

My short answers:

1. Find your niche and what you enjoy most, you’d be surprised how the thoughts start flowing

2. Someone, somewhere, at this exact time can use and find value in what you have to say, your personality, your take, your opinion

3. Focus on the content, the bells and whistles don’t matter as much

4. Yes, maybe not the 1st time or the 2nd or the 3rd, but eventually people will care and enjoy what you’re sharing

5. More than you think, the process of getting your thoughts on paper and being able to articulate yourself through writing can be enjoyable, satisfying, and I think can help build additional valuable skills to help your career

You gotta start though.

We’re waiting…

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A little humor (or rather disappointment) in today’s post…

Salesforce Contract Recruiting – will the real Salesforce Developer, please stand up, please stand up, please stand up?

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“We’re going to have a problem here…”

Received 2 Salesforce resumes this past week – Same name, same certifications, same trailhead link, some of the same previous company names, but with totally different responsibilities at each respective company.

Along with different email addresses and different phone numbers.

So, at this point, I really have no idea who I’d actually be speaking with.

I realize the cert dumps have been a problem for awhile, this seems to be next level, especially pointing me back to their certs/trailheads.

If you’re an Eminem fan, let’s just swap Slim Shady in the below lyrics with “Salesforce Developer”.

“‘Cause I’m Slim Shady, yes I’m the real Shady

All you other Slim Shadys are just imitating

So won’t the real Slim Shady please stand up

Please stand up, please stand up?”

The Real Slim Shady (year released: 2000).


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Salesforce Career Seekers: Value

The importance, worth, usefulness of something

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Or the difference in cost and perceived return.

Do you know how you can add value to an employer?

Many of us probably have some ideas but can’t articulate it well, or maybe haven’t thought about it much.

Employers are often evaluating the value that you brought to previous employers AND the potential value you can bring for them if you get hired.

Asking: 

“Will they be able to help us?” 

“How will they be able to help us?” 

“How much time will it take to get them up to speed?”,

“Are they resourceful, if so how do I know this?” 

“Will they fit in well with how we operate?”  

“What have they accomplished before to help prove their case?”

“What shows me that I’m making the right decision?”

The better you’re able to demonstrate this in a resume, in your work examples, in how others in your network perceive you, in your interviews, etc. I think the more opportunities you will have presented.

Don’t underestimate your value, but know what it is and how to communicate it effectively.

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Salesforce Career Seekers: Amateurs vs Professionals

Maybe you find some of this relatable to your job search or your career in general.

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* Amateurs stop when they achieve something. Professionals understand that the initial achievement is just the beginning.

* Amateurs think they are good at everything. Professionals understand their circles of competence.

* Amateurs see feedback and coaching as someone criticizing them as a person. Professionals know they have weak spots and seek out thoughtful criticism.

* Amateurs give up at the first sign of trouble and assume they’re failures. Professionals see failure as part of the path to growth and mastery.

* Amateurs don’t have any idea what improves the odds of achieving good outcomes. Professionals do.

* Amateurs focus on identifying their weaknesses and improving them. Professionals focus on their strengths and on finding people who are strong where they are weak.

* Amateurs focus on tearing other people down. Professionals focus on making everyone better.

* Amateurs think disagreements are threats. Professionals see them as an opportunity to learn.

Link to the full list of 25 below. The above were my favorites.

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Salesforce Career Seekers: Being likable

Are you likable?

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What does being likable mean to you?

And does it mean the same thing to the person who you want to like you?

One interviewer may like you, and another interviewer from the same company, might not.

That’s interesting…

Why would that happen?

Did you do/act/say anything differently between the two interviewers?

Possibly, it’s that one answer that you gave one interviewer and they just didn’t care for it, causing your likability meter to drop a few points.

Or maybe being liked is not so much on what you bring, but rather on what the other person can relate to based on their past, their story, their thoughts, and their own likability.

As Stuart Smalley, from SNL, Daily Affirmation says: “I’m good enough, I’m smart enough, and doggone it, people like me.”

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Salesforce Career Seekers (Newcomers): Are you building?

Many of us have touched on the importance of building your own Salesforce applications to demonstrate your ability to solve problems.

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“Bbbbuuuutttt, Chris, I don’t know what to build!”

Boo hoo.

Well, did you try anything?

If not, Mike Wheeler, has 10 examples with details to get you started on his latest podcast Urelevant (link below).

Hopefully, you can take a break from scripted Trailheads and listen to his ideas.

Below is a summary.

  1. Salesforce Certification App
  2. HOA (Home Owners Association) App
  3. Little League App
  4. Appointment Scheduling
  5. Mileage Tracker
  6. Expense Tracker
  7. Contact Tracing
  8. Time tracking/approval process
  9. Fantasy Sports
  10. Grocery shopping/home inventory

Get creative. Stand out.

“You can’t use up creativity. The more you use the more you have.” — Maya Angelou, American Author & Civil Rights Activist

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Our internal debate…

Have you thought about looking for a new position and then decided to hold off?

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Maybe you’re going through this internal debate now.

Especially, when someone or something really ticks you off.

“I’ve had it, I’m updating my resume tonight, it’s time to go.”

Then tonight comes, you forget or have a change of heart, your emotions settle down.

Thinking, “was it really that bad, maybe I’m just over reacting? I’ll get over it, looking for a new position can be such a hassle, anyway.”

You know, updating your resume, the potential anxiety of interviewing, trying to come across as confident but not cocky, worrying about speaking too much or too little, always having to put your best foot forward.

Then getting offered a new position, and the internal debate happens again whether you should just stay in your current position.

The fear of the unknown.

The internal debate.

You’re not alone…

Let intuition prevail.

“Intuition is always right in at least two important ways: It is always in response to something. It always has your best interest at heart.” ~Gavin De Becker, Author

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Salesforce Career Seekers: The Model, The Path, The Template

While many, including myself, are often suggesting specific steps to take, to either help launch or to continue your Salesforce career.

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Please keep in mind, there is no one right way.

Certifications, Badges, User Groups, etc. are not THE answer.

I think if you ask 5 different people how they’ve been successful (or landed their 1st position), you’ll probably get 5 different answers.

And I doubt one will be, I got Salesforce certified, and the flood gates of opportunity opened. 

At least without some additional context.

There will likely be a few key patterns that are the same, but the rest will probably fall into:

– Situational/Circumstance

– Self-awareness/Intuition

– Consistency

– Relationships

– Luck

Trying to conform to what so and so did to find success, might lead to a dampening of your spirit.

Continue to focus on the path that feels right for you, while having the inner confidence that your time will eventually come.

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Enjoying Your Work

This past week, I was speaking to a Salesforce newcomer, and I was asked if I think most people really enjoy their jobs.

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It’s a great question…

Based on what we often read or hear, the majority say “no, not really”.

In my 4+ years of Salesforce recruiting, only a handful that I speak with say they were looking to move out of doing Salesforce related work and primarily because of the limitations that Salesforce puts in place when it comes to development.

More often what I see is when a company decides to part ways with using Salesforce, the internal Salesforce Admin or Developer decides it’s time for them to look elsewhere to continue their Salesforce career.

Do you or someone you know decide to leave a career doing Salesforce related work for something that was a better for you/them?

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Salesforce Career Seekers: The Fog of War

This military term if often cited when there is confusion of direction, location, and perspective on a battlefield, causing a perceptual “fog”.

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Often as a career seeker, you may feel you’re in a bit of fog trying to decipher between signals and noise, what information is relevant, the next steps to take, or which direction is best for you.

Rather than sitting and waiting for the fog to subside, understand that uncertainty will exist, therefore, take action, move, pivot, remembering you don’t need to wait for someone else to tell you what to do.

In the movie, Saving Private Ryan, while the troops are under intense gunfire at Omaha Beach:

Soldier: “Sir, what’s the rallying point?”

Tom Hanks: “Anywhere but here!!!”

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Salesforce Career Seekers: Sales Street

Are you the only one selling during an interview?

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Selling yourself on how you’re a good fit and why you’re interested.

How’s about the interviewer, how are they doing?

Are they also selling to you on why you want to consider working there?

The conversation should be a 2-way sales street.

Because one ways often lead to dead ends…

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SRTotD (Salesforce Random Thought of the Day): JPGC

Job Posting Governance Committee

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Can Salesforce and LinkedIn (Microsoft) partner up to put a JPGC in place?

Any company that would like to post a Salesforce position on LinkedIn would need to have their position voted on by a qualified committee of REAL Salesforce professionals that will allow the job posting to fall into 1 of 2 categories:

A. Realistic, practical, logical, credible, rational, achievable, fillable and SMART

or

B. Imaginative, unachievable, impractical, delusional, unrealistic and DUMB

A votes get posted.

B votes go back to the individual that wrote the job description and get hit over the head with a Homey D. Clown sock.

“Homey Don’t Play Dat”

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Salesforce Career Seekers (Newcomers): Starting with no laughs

Famous stand-up comedians have said, they often started their careers with no laughs from an audience.

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Then on occassion, they would get a chuckle from one of the waitresses.

That told them, they were starting to get somewhere in their careers.

Then after some more attempts, a few of the audience members would start to find them funny.

Then as they continue to modify, revise and get in front of more people, more and more were laughing.

You might be starting out with no interviews, no offers, no attention, but like comedians, that’s all a part of the process.

“My psychiatrist told me I was crazy and I said I want a second opinion. He said okay, you’re ugly too.” ~Rodney Dangerfield

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Salesforce Career Seekers: Interfacing with Bots

How do you feel about chatting with a bot during the initial interview process?

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Going through topics of unemployment gaps, salary expectations, your qualifications/skill-set, and availability to interview.

Some Q&A seems pretty straightforward (I’m looking for a salary between X and Y and I’m available Monday-Wednesday from 9-11 AM), others probably warrant a more direct one on one conversation.

Have you experienced this interaction yet?  

Would you lose interest if the company started the interviewing process this way? 

Are they being innovative?

Or maybe just impersonal?

As automation and technology continues to evolve, will we lose what we often feel is needed most when it comes to our career search?

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SRTotD (Salesforce Random Thought of the Day): The Salesforce Marketing Engine

Maybe, it’s just me, but I occasionally feel “doomed” to download a Salesforce whitepaper.

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Historically, the below happens:

1. I get multiple calls from a sales rep

2. I get a series of follow up emails

3. Salesforce banners have infiltrated my browser

4. My YouTube cat videos are interrupted by Salesforce commercials

Information comes at a price…

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Salesforce Professionals: Competition

Do you feel competition brings out the best or maybe the worse in you?

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Or are you able to ignore it all together and just worry about what you can control?

Some examples that come to mind:

Does it annoy you if you find out someone is making more  than you, but has less responsibilities?

Do you question why someone else was picked for the project, or to lead the team, or invited to that special event?

How about when a new org chart is put together and you’re not where you thought you should be?

Maybe the brown-noser in the office, who you can’t figure out what the boss actually sees in them. 

Or when going into your annual review, you were confident that you were going to be ranked higher than your peers, then to realize that management didn’t agree.

I think for most of us, at some point in our careers, have had similar feelings.

As we grow professionally, maybe we’re able to learn to look past these things.

A smart quote:

“Winning isn’t getting ahead of others, it is getting ahead of yourself.” ~Roger Staubach, Dallas Cowboys Quarterback, 1969-1979

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Salesforce Career Seekers: New Opportunities

Maybe it’s gut feel, but I’ve noticed many more new positions coming across my LinkedIn feed as of the last week or so.

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I try to “like” all that I come across.

A few ideas for you:

1. If you’re not catching these or are only occasionally on LinkedIn, you can go to my profile, click on the “All Activity”  and see those that I’ve come across. There will also be some other posts not job related mingled in, but I just did a quick check and 9 of the 10 “likes” were open positions.

2. If these open positions are not a good match, go to the company website (or company LinkedIn job page) and see what else they have open, there could be your golden ticket somewhere within.

3. And if you’re still not seeing much, then reach out to a few folks in the company, express overall interest, there may be something peculating behind the scenes that hasn’t been posted yet.  

Something like: “Hi Chris, I see that you’re actively hiring for X, and while I’m not the best match for that position, if you hear of a position that is more aligned to Y, please let me know”. 

And then keep in touch. 

Yes, you’ll get ignored by some, so what?

Ignorance is bliss.

Stick and move.

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Salesforce Career Seekers (particularly newcomers): Tough Love

Are you getting enough tough love from those that you’re seeking encouragement from?

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While it is often hard to give and probably even harder to hear, I think it’s helpful in your career search to understand the negative side which helps gather additional perspective.

Ask those tougher questions that you might not want to hear the answers to.

– What is the reality?

– What do you hate?

– Truthfully, if you could do it all over, would you?

– Will this be a struggle?

– Do I suck?

– Why am I not seeing results?

– Is this all that it’s cracked up to be?

– How much is hype and marketing spin?

– Why wouldn’t you hire me? If you would, who can you refer me to?

The intent is not to take the wind out of your sails, but it is to help set realistic expectations and possibly help you focus on getting better along your journey by understanding the broader picture.

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Salesforce Professionals: Your ideal position

We often see job postings that say almost the same thing.

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Rather than hearing what companies are looking for, how about you?

What would your ideal job description look like if you could dream it up?

I’m not referring to: do little to none, but still make a ton.

It could be around a specific industry, type of culture, technologies you’re working on, what the work consists of, who it’s for, salary range, remote/in-office, travel/no travel, who you’re working with, how you’re working, meetings/no meetings, management style you’re under, autonomy, etc.

Or to ask another way, if your current situation is ideal, why? If not, what would make it better? Or if you’re not working, what would you request from the Salesforce job fairy?

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Both sides of the interview table.

Synopsis:

Both candidates and employers often dread interviews.

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Candidates often feel like they’re being checked out as if they’re a racehorse at an auction having a spotlight shone on their weaknesses.

Employers often challenged with posers, prima-donnas, and arrogant candidates to determine if they can overlook the personalities to handle the tasks they need help with.

2 errors an employer looks to avoid:

  1. Hiring the wrong candidate to later find out later they cannot do the job.
  2. Not hiring the right candidate, and instead have them go to a competitor.

2 important questions an employer is looking to have answered:

  1. Can they do the job?
  2. Can they get a long well with the other employees?

2 important areas a candidate is looking for:

  1. Can they accumulate additional offers before making a commitment?
  2. Can they use those to help in the negotiation?

The impasse:

  1. Employer to send out as few offers as possible
  2. Candidate to get as many offers as possible

Full article on this subject below

https://pjammer.livejournal.com/2978.html

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Salesforce Professionals: Are you on the right career track?

Do you often get so wrapped up in the work that you’re doing that you forget to:

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  • Eat
  • Drink
  • Sleep
  • Go pee
  • Bathe
  • Change clothes
  • Brush your teeth
  • “Do” your hair
  • Pay attention to who’s around you
  • Check phone and email alerts
  • Browse social media
  • Look at the time
  • Turn the lights on and work in the dark
  • Do something else you were “supposed” to do

I guess it’s the anticipated flow state.

Hopefully, you’re in it once in awhile.

If not, you might want to look for another track to hop on.

Work consumes too much of our lives to stay on a track of misery.

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SRTotD (Salesforce Random Thought of the Day): The Talent Merry Go Round

Salesforce customers lose talent to Salesforce.

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Salesforce loses talent to their customers.

Salesforce consulting partners lose talent to Salesforce.

Salesforce loses talent to their consulting partners.

Salesforce consulting partners lose talent to their own Salesforce clients.

Salesforce customers lose talent to their Salesforce consulting partners.

Salesforce consulting partners lose talent to other Salesforce consulting partners.

Salesforce customers lose talent to other Salesforce customers.

Animosity and friction often created, then eventually forgotten about.

Manager’s egos may take a hit, then they quickly adjust and move forward.

Position opens, position back-filled.

The loss is another’s gain.

Or maybe the loss is the gain for who’s next.

Individual career progression ensues.

Companies understand, wipe it off, and move on.

The Talent Merry Go Round.

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The Paradox of Choice

In psychologist Barry Schwartz’s book – The Paradox of Choice, having an abundance of choices often leads to feelings of anxiety, being overwhelmed, a lower sense of accomplishment or unrealistic expectations, usually causing us not to make any decision at all.

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Do you occasionally feel that way with your Salesforce career?

Examples:

Do I stay functional, or become more technical?

Do I stay an individual contributor or look to be a team lead/manager?

Should I look into working on different clouds or become an expert where I am currently?

Do I look for better opportunities or continue to prove myself here?

Do I need to acquire more certifications for my career to excel or let my experience do the talking?

Do I stay in a particular industry, if so, which industry is best over the long term? 

Do I try consulting? Do I leave consulting?

Should I be a full time employee, or try contracting?

While all these feelings are real and probably experienced within most of us, is there a “right” answer?

Rather than debating if the decision is right or wrong, if the thought continues to rise to the top of your mind, follow your instinct, make a decision, then check your course along the way and make adjustments.

The decision doesn’t have to be permanent.

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Salesforce Career Seeker: Salaries and Timing

If you feel employers have the leverage right now due to economic and unemployment conditions with more Salesforce professionals being available, that could result in offers being made that are less than market or equivalent/less than what you currently make.

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Long term, that might have an unintended negative impact for you.

In Daniel Pink’s book, WHEN: The Scientific Secrets of Perfect Timing, he mentions that often when landing a 1st or subsequent position in an economic/employment downturn, it can be difficult to crawl back to being made “whole” again.

Therefore, if you do take a position that is less than where you feel the salary should be, you might want to ask about an incremental evaluation if/when things start to turn around.

In summary, make a conscious effort over time to not let the current conditions have a cascading effect to your salary progression.

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Salesforce Career Seekers: Poker Face

Have you ever encountered the poker face while you’re interviewing?

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You know, trying to get a feel for how things are going?

And it’s probably worse when you thought you had a tact for “reading people”.

Do they like me, do they hate me, what are they thinking, do they even want to be here?

Maybe you told a few light humor jokes, to not even get a fake chuckle.

Maybe you expressed your enthusiasm in the opportunity, they didn’t care.

Maybe you complemented them on their designer shirt, and their response “thanks, next question…”.

Maybe you even cried (I don’t recommend), hoping to at least get a reaction, they walked out to never return.

But possibly, the interviewer is just having a bad day and has other things on their mind.

Rather than beating yourself up, just drop them a line afterwards thanking them and relaying back what you enjoyed hearing about.

It will probably help you (and maybe even them) feel better.

It could be just what was needed to move you forward in the process.

Don’t let the poker face bluff you, just keep holding your royal flush.

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Salesforce Career Seekers: Confidence

Do you have it? If not, how can you get more of it?

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I think hiring managers (and recruiters) can pick up on your confidence pretty quickly during an interview.

Even if you’re not completely qualified, your exuberance and energy can go a long way, especially if you can articulate how you would solve a problem that you haven’t experienced before.

By continuing to practice solving various problems and learning the process to do so, your confidence will build.

Since we’re in the NBA playoffs in the U.S., a little blurb on confidence.

NBA legend Larry Bird shot 500 free throws every morning before school, and then during his NBA career, he made ~90% of those, and a stunning 93% in the 1989-1990 season.

When the game was on the line, Larry Legend, was often called upon.

Practice builds confidence…

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Salesforce Career Seekers: Uncomfortable Situations

Earlier this week, I went for a run, the temperature was 72F and about 80% humidity, I thought to myself this is a pretty easy run.

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Most likely because most of my runs this summer have been around 82F and 90%+ humidity and are miserable.

So I thought, how can this situation relate to your career search?

And are you able to put yourself in more uncomfortable situations to help prepare you better for what’s to come?

Especially, if you’re feeling additional stress or anxiety when it comes to interviewing, or a lack of motivation or self-worth when people aren’t getting back to you.

Are there short-term endeavors that you could be doing now (although you might not care to), that could help eliminate/lower those unwanted feelings, or to at least get your mind off them?

Some Ideas: speaking at a Salesforce user group session, creating instructional videos, making some cold calls to prospective hiring managers, building a few apps to showcase your work, writing an article or two, studying/testing for a new certification, hosting a Zoom call with others that are experiencing similar challenges, volunteering your time.

Whatever it is that makes you hesitant or even sweat a little, that’s probably the right path forward.

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Salesforce Career Seekers: How do you pose?

You know, your cat, cobra, camel, downward dog, cow face, pigeon, and tortoise poses.

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All real names of various stretches, by the way…

Like your job search, are you being flexible in hearing about new opportunities, although it may not be exactly what you’re looking for?

This past week, a success story was shared, where the Salesforce professional was looking for a full time position, but instead was presented an opportunity that was contract to hire.

Rather than saying, no thanks, he went through the interview process.

He did so well, the company decided not to risk losing him by bringing him as a contractor, and hire him full time on day 1 instead.

Sometimes a position stated as a contract to hire may turn into a straight hire, or a conversion within a short period of time.

You may want to ask about this at the 1st stage of the interview and to find out more about why it’s set up as a contract to hire.

It could turn into a much more promising situation than originally planned.

I suggest to stay flexible to hear it out.

OK, I’m off to practice my firefly…

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Salesforce Career Seekers: Golf, obstacles and your career search

On a golf course, a golfer has many obstacles to take into consideration before he/she hits a shot.

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The wind, bunkers, water, trees, sloped greens, doglegged fairways, bad bounces, unintended rolls, background noises, etc. 

The golfer also understands before heading to the course, this is part of the game, and they’re up for the challenge.

In your career search, you may face: adversity, biases, annoyances, being ignored or embarrassed, and other unfavorable situations.

And like a golfer, that’s not going to stop you from playing.

Continue to step up to the tee-box…

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Salesforce Career Seekers: Staying Buoyant

If you’re continuing to get knocked around, displaced and dunked occasionally, in the turbulent sea of your career search.

I think the definition of buoyancy is a great analogy to help keep you afloat.

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SRTotD (Salesforce Random Thought of the Day): Netflix worst customers are…

Salesforce Professionals

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During quarantine, the average Netflix user watches 3.2 hours of Netflix videos per day.

In the U.S. alone, that’s 6.1 billion hours per month (700,000 years!).

I’ll go out on a limb, and say that’s not the case for Salesforce Professionals.

Most likely because we’re:

  • Studying for certifications
  • Taking/retaking certification exams
  • Thinking of the next cert to get
  • Possibly debating the value of certifications on LinkedIn

I wonder how many additional certifications have been attained since March compared to this time last year.

Sorry, Tiger King, Ozark, Breaking Bad, Outer Banks…

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Salesforce Career Seekers: Potluck Dinners

I never really understood that term: Potluck

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Everyone bring a pot of something and maybe your fellow diners are lucky enough to enjoy it?

And if they don’t, what do we call it?

Well, what’s the pot that you’re bringing?

Green bean Casserole, Deviled Eggs, 7 Layer Dip, Guacamole and Chips, Iced Tea

And then to the interview table?

Badges, Certifications, and a Resume

Unfortunately, the table is already filled with those items.

Maybe, you can bring something a little different, something you created, something that wasn’t built with a general recipe, something that you were a little intimidated to design, develop, and share.

Something that will have the hiring manager say: “I like what you’ve brought here, let’s have seconds”. 

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Thank you Janet Elliott and David Noe and all of those that attended the Sacramento Salesforce Saturday this week.

We had some great conversations, below are a few of the many topics.

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1. Recruiters that say “competitive” or “market” when a Salesforce professional asks about salary, doesn’t help.

2. Glassdoor now makes you register and upload your resume before you can see average salaries by title/location…that’s bunk.

3. A technical assessment can be beneficial to the job seeker if the assessment is designed to show a little more about what the company is working on. Generic tests are of little help.

4. How degrees often don’t hold as much weight as experience and if there is an advantage/disadvantage with an associate, bachelor, masters or a degree in a non-technical field.

5. The importance of keeping in touch with employers even if they don’t offer you the position, another position (or the position you interviewed for) may open up in the future.

6. The importance of networking, the Salesforce community is usually connected within a degree or two from someone else who could be a decision maker.

And many others…

I’d recommend catching a Salesforce Saturday occasionally, you’ll learn something new.

Wearing pajamas and having a mimosa in hand is acceptable…

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Salesforce Career Seekers: There’s still space…

Among the continuous growing number of newly accredited Salesforce career seekers, there’s still space for you.

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But, the space available for you, isn’t the same space that’s available to Sally, Enrique, Johnny, Mohammed, Elaine, or Alexander.

They’ve already found and claimed their respective, unique space.

Now it’s your turn to find yours.

It’s out there, somewhere.

Hint: wherever it is, should be (needs to be) more than just Salesforce certifications and Trailheads.

Too many are already standing in that space…waiting.

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SRTotD (Salesforce Random Thought of the Day): COVID, an opportunity in disguise for newcomers

As the pandemic continues, I think it’s allowing for some to re-evaluate their careers, not by choice, but rather by necessity.

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As Salesforce newcomers reach out to me, I look at their work history of where they’re coming from, and can clearly see how this situation has impacted them.

Retail, hospitality, entertainment, travel, oil/gas, to name a few.

I’m sure many have thought about making a career change in the past, but the timing wasn’t right, or they were too caught up in their current day to day schedules.

Now, could be just what is needed to make that new career decision.

It’s a long road ahead, the competition is extremely fierce for Salesforce newcomers, but the opportunity for a better long term career is within reach, along with a support structure in place to help you.

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Salesforce Professionals: Bad Bosses

Have you had one in the past?

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Maybe you have one currently.

What made/makes them “bad”?

Whatever those things are, are you able to take those into account, if and when you’re the boss?

Over your career, you may learn as much, if not more, from a bad boss on what not to do, than from a good boss on what to do.

I know I have…

Allow a bad boss situation help you to become the good boss you aspire to be.

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Salesforce Career Seekers: Feeling Overwhelmed?

Do you often feel there is just too much to grasp and learn to land your first/next Salesforce opportunity?

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How about trying to: Reduce it to the Ridiculous

Meaning to focus on the few areas that are the most impactful versus all the minutiae. 

I think you’ll find a majority of the job descriptions have the same 3-5 requirements.

Know those areas inside and out.

Use them to guide your resume, your projects, your conversations, etc.

Sure, you might get a curve ball thrown your way in an interview.

You can’t expect to know everything about everything.

But the big ticket items, that have the most value to an organization, are what’s being sought after.

Remove the doubt, build your confidence, reduce it to the ridiculous.

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Salesforce Career Seekers: Isn’t it obvious?

Do you think that thing you’ve been debating about doing or sharing might have others say: “No kidding, isn’t that obvious?”

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Why? Because YOU think it’s obvious, so everyone else will also think it’s obvious?

In the end, it’s not for you to decide.

What’s obvious to you (and maybe a few others), could be exactly what someone else was looking for.

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Recruiting like finding a mate…

This past week I felt like I was using a Tinder recruiting app.

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On 2 separate occasions:

Client: “Chris, we liked the candidate and think they could be a great fit, but do you have anyone else?”

Huh?

Candidate: “Chris, this is a good opportunity, I like what I heard in the initial interview, but do you have anything else?”

Say what?

I’m confused if I should be swiping right or left in these 2 scenarios.

Next week, I’ll see if eHarmony, Zoosk, Hinge, Coffee Meets Bagel and It’s Just Lunch will produce more favorable results…

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Salesforce Professionals: Career Choices

For some random reason, driving home from the gym yesterday, I thought about previous career choices.

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In my 20’s & early 30’s, I put my consulting career in front of most everything else, causing many late nights in the office, an unhealthy lifestyle, not enough exercise, and making poor (but all so good) dinner runs after 8 PM.

My top picks:

32 oz. Thai Tea (~100g of sugar), along with Chicken Pad Thai

4+ Red Lobster biscuits (640 calories), along with Lobster Scampi Linguine

Double cheeseburger meal from Wendy’s (1,130 calories), along with 4 pc Chicken Nuggets

Would I have done it this way again at that age if I had the choice? Probably so.

Eventually though, I realized I had to make some better decisions in my career and overall health.

No one told me to, but I knew.

Maybe, you too, are also at this point…

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Salesforce Career Seekers: Intrinsic Motivators

Is a high paying position the primary motivator for you?

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According to behavioral science, 3 intrinsic motivators help increase overall job satisfaction:

1. Autonomy – the desire to direct our own work

2. Mastery – the urge to get better and better at something that matters

3. Purpose – the yearning to do what we do in the service of something larger than ourselves

As you continue to have conversations with companies or recruiters, you might want to have these as topics/questions of discussion.

Or just ask these to yourself when evaluating an opportunity.

Will this position provide some level of: 1, 2, and 3?

A fat paycheck along with utilization bonuses may not be enough to keep you motivated/happy/satisfied long-term, especially if you have to work 70 hours a week and are miserable along the way.

Above reference on motivators are from the book: Drive by Daniel H. Pink

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SRTotD (Salesforce Random Thought of the Day): Recession Proof Positions

Based on what we’ve experienced these past 5 months, do you feel there have been specific Salesforce positions, skills sets, and industries that have experienced less of a layoff impact than others?

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And do you feel these can apply to most economic downturns?

Some of our Salesforce Community up and comers might be thinking about how to build a career strategy for the future  and I thought this input might help.

From my small slice of the overall big pie: most technical (Devs, Technical Architects, etc.) and specialist positions (CPQ, SFMC/Pardot, Commerce Cloud, etc.)  seemed to have been more stable where as the functional/less technical: BA’s, QA’s, PM’s, Generalists, and Admins have taken the bigger layoff hit.

If you have an opinion, we’d (I’d) love to hear it.

Thank you.

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Salesforce Career Seekers: How about now?

While many companies might not be hiring right now, I think it’s an ideal time to start your relationship building and drip campaign with those companies and contacts that you’re most interested in.

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Once this mess we’re in blows over, and things start to normalize, how great would it be that once a position opens up at a company that you’ve kept in touch with, you were the one that was in constant communication, when everyone else chose not to.

Heck, you might hear about a position before everyone else.

I occasionally hear: “Chris, we’re starting budget discussions for a position of X”.

That’s what you’re looking for…

Every week or two, send something of interest, it could be info about their company, about their industry, about their competitors, about Salesforce. Maybe you asking a quality question or two or for their opinion on a topic.

Don’t look for a response back every time, you’ll be disappointed, that’s not what it’s about.

It’s about standing out, showing interest, and making the most out of the current situation.

Yes, I realize this approach doesn’t pay the bills you have today, but it should help give you a solid foundation for tomorrow.

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Salesforce Career Seekers: Where are you?

Are you sitting in the stands, watching the fight?

or 

Are you in the boxing ring taking the jabs, crosses, uppercuts, and hooks?

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You didn’t train, suit up, and prance to the ring to sit and watch, did you? 

Receiving the bruises, bumps, scratches, and occasional ear bites, is how you know you’re in the fight.

If these set-backs aren’t happening in your career search, you might be enjoying the popcorn from afar, a little too much.

Stay in the ring, punches will be thrown, stick and move, wear ear muffs, and keep fighting.

“I got one eye and he not impaired, he’s got ears, if he takes one I’ve got another one I’m ready to fight.” ~Mike Tyson post interview on biting Evander Holyfield’s ear (1997)

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Salesforce Career Seekers: Toilet Paper and Your Resume

Is your resume smooth or rough to read?

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The majority would prefer to review a resume that’s more like Charmin Ultra Soft and less like Scott 1000.

Help ensure yours is: subtle, gentle, pleasant, tender, delightful, yet still effective.

You don’t want it to get flushed as soon as it’s opened.

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Salesforce Career Seekers: Justification

If your resume alone isn’t working, are there other ways to help justify why you’re qualified?

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Maybe a recommendation or referral, maybe a portfolio of your project work, maybe a video series teaching others what you know.

The decision maker may have to justify (to their boss), why you’re the right person for the job.

Can you help them provide that justification?

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Salesforce Career Seekers: …and “it” might not work.

You know “it”, you’ve been thinking of doing “it”, but haven’t done “it” yet.

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You know “it” might get you one step closer to your next opportunity.

Well, in fact, “it” might not work.

But, how would you know? How would I know? How would anyone know?

Maybe you want to give “it” a shot today to find out.

If “it” doesn’t work, analyze “it” briefly, then scrap “it”.

I would imagine you learned something from doing “it”.

Even if what you learned is: 

“it” didn’t work.

Fortunately, you have the opportunity to start a new “it” tomorrow and try again.

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Salesforce Career Seekers: Your salary offer…

If the salary you were offered is lower than you’re expecting, does that kill the opportunity for you?

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Research has shown the external factors (salary, benefits, bonuses, etc.) can only get us so far.

Non-monetary factors such as the opportunity to work autonomously (while still being held accountable), to be creative, to make an impact, and to be recognized and respected has a higher degree of job satisfaction.

That’s not to say to be taken advantage of with a low-ball offer, but it is suggesting to understand if the above can help make up the difference for you. 

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SRTotD (Salesforce Random Thought of the Day): The Law of Unintended Consequences

In Social Science, these are outcomes of a purposeful action that are not intended or foreseen.

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As more Salesforce newcomers come into the job market, does this cause more employers to raise the qualification requirements?

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Salesforce Career Seekers: Staying Top of Mind

Once you introduce yourself to someone, how are you staying top of mind, after that?

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Often when someone reaches out to me to let me know they’re looking for their next opportunity, if I don’t have any ideas or positions that I’m aware of at that moment, that encounter will probably fall to the back of my hippocampus (I had to look that up).

But, if I see that individual active on LinkedIn in the future, writing, commenting, liking, sharing, etc. my hippocampus gets refreshed.

Often, being top of mind and at the right place at the right time will provide you that opportunity to reengage.

Please think about this if you’re hesitant on being active on whatever medium you work on (email, social, phone, community, etc.).

When you’re sharing or engaging on a topic that’s of similar interest to someone else, it allows for that common bond to stay in place.

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Salesforce Career Seekers: A thought provoking quote

I read this week:

“Success in life lies in wanting what you finally get.”

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Something to ponder, as you continue your career journey, in determining what will make it successful.

Book reference:

What On Earth Have I Done?
By: Robert Fulghum

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Salesforce Career Seekers: Canned response in your application?

In your hunt for landing your first (or next) Salesforce position, you take the time to complete your application, upload your resume, craft your personal message and may have even wrote a well thought out cover letter.

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Then you’re either ignored entirely or receiving a canned response from an applicant tracking system. 

Rather than letting this lack of reciprocation get you down, you might want to reach back out to those who did treat you like a human, provided real interaction and a friendly response (although it might not have been the answer you were looking for), and thank them for doing so.

In our world of job applicant automation, I think finding those little pockets of humanity and expressing your appreciation when it does happen will help keep you going and also keep the recipient motivated to provide the same level of service to others.

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Salesforce Professionals: Annual Reports and Paint

Some may rather watch paint dry than read an annual report.

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Based on the 2020 Salesforce Annual Report, below is the percent increase in subscription and support revenue from 2019 to 2020.

Sales Cloud = +14%

Service Cloud = +23%

Platform and Other* = +57%

Marketing and Commerce Cloud = +32%

*Integration and Analytics were included in Platform and Other

Not sure if the below stats influence where to focus your skills and training for the future, but thought it was worth sharing.

Annual Report URL:

http://www.annualreports.com/HostedData/AnnualReports/PDF/NYSE_CRM_2020.pdf

Painter’s Tip: Humidity causes paint to take longer to dry. Turn fans on or lower the A/C temperature for quicker dry time.

Or just read an annual report while you’re waiting…

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Salesforce Career Seekers: You’re safe…

Are you worried about stepping out of your comfort zone to do something different and unique in your career search?

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Please don’t be.

All the saber-tooth tigers are extinct and have been for millions of years.

You won’t be attacked, eaten alive, or hurt physically.

Having resistance might be telling you that you’re on the right path.

If you want to step out of your cave, you can, you don’t need a spear.

There’s only small, friendly, purring kitties on the outside.

Meow…

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Salesforce Career Seekers: All this noise…

4,570,000,000 + people use the internet

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3,500,000,000 + Google searches each minute

700,000,000 + LinkedIn users

150,000 + customers use Salesforce

In a world that gets more connected and noisy each day.

How can you possibly cut through it all?

I think it’s by finding the right person (or people), at the right time, who need or want to hear your relevant messaging.

Keep cutting…

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Salesforce Career Seekers: Eat that frog…

You may have heard this expression before.

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It’s suggesting to first tackle the task that you’re dreading the most (or the one that will produce the most results), which should help set the tone and positive momentum you need for the rest of the day.

“If it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first.” Quote originally “toad” by Mark Twain.

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Salesforce Career Seekers: Perfection Is Not Needed Here

Is the need for perfection hindering you from moving forward?

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Preventing you from:
saying what you want to say
writing what you want to write
sharing ideas you want to share
showing the world what you want to show.

Maybe because you’re obsessed with tweaking this, editing that, starting all over, again and again, until it’s just perfect.

And then, heaven forbid, shelving it all together.

Unless you’re conducting brain surgery, landing a 747, or standing up that last domino, being perfect delays your progress.

We’ll take your imperfections…

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Salesforce Career Seekers: 26 letters

That’s all the letters we have in the English alphabet.

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“The quick brown fox jumps over the lazy dog” – uses them all.

Of the 26,

171,476 words are available.

A select few are more impactful than others.

Those are the ones that help create feelings, understanding, insight, curiosity, and emotion.

Do you have those types in your resume?

Maybe you can swap a few out that aren’t as meaningful for something better.

Some examples: Accelerated, Capitalized, Amplified, Influenced, Revitalized, Enabled, United, Persuaded, Coached, Exceeded

https://www.themuse.com/advice/185-powerful-verbs-that-will-make-your-resume-awesome

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Salesforce Career Seekers: Awareness and Trust

If you ask a professional marketer what are their primary objectives, these 2 nouns will be at, or near the top.

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Marketing is offering someone something to solve a problem and the 1st steps in that journey is building awareness of who you (or your company) are, what’s being offered, how that offering is going to help them.

Isn’t that your goal in your career search as well?

1. To have a hiring manager be made aware of who you are (referrals are best).

2. To have them understand what you can bring to the table (often your work, not just your resume).

3. To be able to make an informed decision that you are going to get the job done (trusts you).

These objectives take time.

You, my friend, are a marketer…

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Salesforce Career Seekers: When to interview…

In Daniel Pink’s book: “When”, he discusses at what point during the day most of us are happiest and more warm to others.

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Based on his research, the mid mornings are when the “feel good” mood peaks and again right after lunch, troughs in the afternoon, then picks up again in the evening (assuming the work day is over).

If this has any indication on scheduling an interview and you have a choice, you might want to shoot for 9 AM, 10 AM or 1 PM.

Or again at 8 PM.

Keep the advantage on your side, when possible.

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Salesforce Career Seekers: Speaking to others, specifically outbound sales reps.

If you’re feeling down and out, are you talking to others?

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Have you thought about reaching out to outbound Business Development Reps (BDRs)/Sales Development Reps (SDRs).

Their job is hard. They face rejection everyday. They strategize on better ways to communicate and ask relevant questions. They determine who the right prospect is by proper research. They organize their day the day before. They’re very knowledgeable on their product or service.

Most importantly, they push through being uncomfortable daily.

I realize you’re not necessarily looking to get into being an outbound sales rep.

But there’s a lot of similarities between their role and your pursuit in landing your 1st (next) position.

If you reach out to a handful of SDRs/BDRs, most will probably get back to you to discuss what keeps them going.

Or just find some that stay active posting about their day on LinkedIn and follow them.

I think you’ll learn something new.

It could be the extra motivation that you were looking for.

Below link describing the SDR position in more detail; many pointers can also apply to your job search.

https://www.activecampaign.com/blog/sales-development-representative

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Salesforce Career Seekers: A Thought on Trailhead

Are you focused on:

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Being Done

or 

Being Proficient?

And I don’t mean being proficient at “doing Trailheads”.

Unless, you’re applying for a position with a title of “Professional Trailhead(er)”.

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Salesforce Career Seekers: Geometry

Short story.

Back in high school, when I had to walk 2 miles in 3 feet of snow, uphill (both ways).

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We had 2 options for Geometry class:

Proof and Non-proof

Guess which one was harder?

Guess which one was considered more valuable to get into college?

Guess which one most students didn’t really care to take?

In proof, we had to determine why the answer was the answer.

That’s annoying isn’t it? Having to prove something…

Are you a proof or a non-proof Salesforce career seeker?

Proof builds credibility and will give you an upper hand.

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Salesforce Career Seekers (particularly newcomers): Hofstadter’s Law

“It always takes longer than you expect, even when you take into account Hofstadter’s Law.” ~Douglas Hofstadter (American scholar and author of cognitive science, physics, and comparative literature)

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Salesforce Career Seekers: Taking A Bob The Builder Approach

How do you prepare and motivate yourself to help get your positive juices flowing?

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If you give yourself positive affirmations, research has shown there’s a better way.

Rather than stating how well you’re going to do, how good you are, or other self-praises, instead ask yourself questions (along with positive and truthful answers).

For example:

How can I perform my best during a good interview?

How will I step out of my comfort zone in my job search?

What can I do differently today to get better results?

How can I differentiate myself from others?

Etc.

In the children’s cartoon series, Bob The Builder, Bob and his construction crew often find themselves in challenging situations and he uses this questioning approach to help motivate them to get the job done. 

“Can we fix it?”

“Yes, we can!”

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Salesforce Career Seekers: Practicing Empathy

When it comes to interviewing, do you think about practicing empathy?

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In other words, understanding their perspective, getting inside their head, what are their goals and interests, seeing the world through their eyes, what challenges they’re up against.

And then trying to adjust your messaging to better align with their point of view.

While we often speak to what we can do, how great we are, why we’re the right person for the position, try taking a small step back to see things from the other side of the table, as this could help in your approach and conversation.

And I know you’re looking for a new position and not a date, I think Notorious B.I.G. was onto something by his approach and practicing some level of empathy by asking about interests:

“Who they attractin’ with that line, “What’s your name, what’s your sign?”

Soon as he buy that wine I just creep up from behind

And ask what your interests are, who you be with

Things to make you smile, what numbers to dial

You gon’ be here for a while, I’m gon’ go call my crew

You go call your crew

We can rendezvous at the bar around two”

Big Poppa ~1994

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Salesforce Career Seekers: It’s often the thought that counts.

I’m sure you’ve heard this expression before.

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Can you apply this philosophy to your job search?

Specifically prior to your interview.

How about sending out a few pre-interview questions on things you’d like to know.

It could be a great way to keep the conversation moving during the interview.

As you know, an interview is not just the company interviewing you, but also you gaining a more in-depth understanding of what they have going on and where you can make the biggest impact.

Will the questions always get answered beforehand?

Not likely.

Will it be a thought that counts for something and sets you apart?

Yes.

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Salesforce Career Seekers: What some hiring managers value…

In Ray Dalio’s book Principles, he discussed how he hired for his investment firm, Bridgewater Associates.

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While he didn’t undermine experience entirely, he thought experience didn’t hold as much weight as character, creativity, and common sense.

He also believed that the ability to figure something out was more important than having specific knowledge on how to do something.

Please keep this in mind and have examples prepared when discussing how to overcome lack of experience in your career search.

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Salesforce Professionals: A few relevant quotes…

When it comes to what you see or hear regarding Salesforce careers, average salaries, demand, type of work involved, future growth, etc.

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Two quotes might be helpful:

“Trust, but verify” ~Ronald Reagan, Minor League Baseball Announcer, Iowa Cubs, 1937

“The problem with internet quotes is that you can’t always depend on their accuracy” ~Abraham Lincoln, 16th President of the U.S., 1861-1865

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Salesforce Career Seekers: Sometimes do you feel paralyzed?

Paralyzed in the pursuit of being perfect…

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Whether that’s your resume, how you reach out to others, demonstrate your work, do things that you’re not sure will work, etc.

We all fall into that state.

Which then causes us to not do much of anything.

We can either:

Stay in the corner and wait patiently.

Or 

Break through the resistance and take a step.

“Be brave. If you are not brave, pretend to be. No one can tell the difference.” ~H. Jackson Brown Jr., American Author (When You Lick a Slug Your Tongue Goes Numb)

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Salesforce Career Seekers: You have a stage

To:

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Perform, Give, Cultivate, Illustrate, Demonstrate, Validate, Deliver, Enlighten, Distinguish, Show, Prove, Educate, Entertain, Provide, Verify, Convince, Explain

Are you using it?

It’s free.

Sure, many potential employers may walk by and pay you no attention.

Don’t worry about them…

Your stage is for those that eventually stop and say: “I can use your talents, please come join us”.

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Salesforce Career Seekers: What’s your hook?

Hook: catch the ear of the listener.

Or possibly for you: catch the eye of the reader.

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Do you have a hook when you make an outreach to a potential hiring manager?

If you’re not having much success, as it starts with something like: “I’m looking for a new Salesforce opportunity, can you help?”

You might want to change it up.

Rather, what else can you find out about them, their interests, their alumni, their careers, where they currently live/work, where they used to live/work, mutual connections, etc.?

Is there anything you can relate to or bring up based on what you find?

Be creative, make it personal, it can be what distinguishes you from others.

Often if they’re not the right person to contact, they may respond with who is, as you had a good hook and they were impressed.

And if you like hip-hop, here’s a good tune to dance to while you’re creating your lead-in hook:

“Wat Da Hook Gon Be” Murphy Lee & Nelly ft. Jermaine Dupri

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Salesforce Career Seekers: How’s your juggling?

As you continue to think of ways to improve your skills and marketability, have you determined how you’d like to stand out?

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Maybe a lighthearted juggling example…

You’re in a classroom of students all learning how to juggle 3 soft round balls.

After graduation, you and 20 new jugglers are now looking for your 1st juggling gig.

1 or 2 students get lucky and land a position being a part time juggler at kid’s birthday events.

Probably not the type of opportunity everyone had in mind before taking the class.

The remainder of the students aren’t having much luck.

But if outside of those normal class hours, you decided to work on juggling knives or bowling balls or sticks of fire.

Maybe, you even decided to learn how to juggle while riding a unicycle.

Well, those types of jugglers are more skilled, unique, and not quite as common.

Now, the chances of you getting a call from a national circus group to be a full time juggler are much higher.

They see that you’re very dedicated to your craft; doing more than was taught in the classroom.

No easy feat, but the patience, discipline and inner confidence to work through the learning process on skills that were challenging and not scripted, can help set you apart.

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Salesforce Career Seekers: OPW

Other People’s Worldviews…

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As much as we would like to have OPW to be the same as ours, often they’re not.

For example:

I’m working on a creative emailing campaign.

I often get completely opposing responses.

The good:

“Chris, I loved your email and wanted to acknowledge you…”

“Chris, solid prospecting…”

“Chris, I wanted to commend you on your persistence and research…”

The not so good:

“Chris, emails like this are the worst…”

“Chris, don’t email me again…”

“Chris, your approach is weak…”

We never know what type of day or point of view the recipient will have on your outgoing message.

You’ll probably get some good and you’ll probably get some not so good or no response at all.

But you have to get out there and try to have conversations with others to see what comes of it.

Along with understanding OPW is a part of the process.

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Salesforce Career Seekers: YMMV

Your Mileage May Vary…

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This term was originally created by the Environmental Protection Agency when they were estimating city and highway gas mileage estimates for new vehicles. 

This is because no test can exactly simulate all driving habits and conditions.

I think this is a great way to look at how your Salesforce career will either: 

A. start

or 

B. continue

You may hear of someone landing a new position in a day, a week, a month or a year but since there’s so many variables involved, your mileage may vary.

Just keep driving…

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Salesforce Career Seekers: Door knocking…

Are you knocking on doors?

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If so, you might experience that not everyone is going to receive your knocking the same way.

Some may answer the door and not be interested, some may not be home or too busy to answer and you’ll need to come back later, and some may even invite you in for vanilla ice cream with sprinkles.

Then there’s others that may hear and decide to ignore your knock, and unfortunately, some may answer the door, and yell: “get the hell off my doorstep!”.

Fortunately, there’s lots of Salesforce doors to knock on.

No one knows how many doors it will take, nor which one is the right door, but if you’re not knocking on any, your chances of being invited in for vanilla ice cream with sprinkles will not increase.

Continue to knock…

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Salesforce Career Seekers: Your job search can be a lot like fishing…

Gone fishin

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Yesterday, I went fishin

And my bait kept coming up missin

Caught not a one, not even a small perch

This is sure reminding me of my job search

But I thought, I still need to cast

I mean, how long could this shut out last

There has to be a bite or just a nibble

Something to get me through this quibble

Then I caught a boot, then I hit a snag

Darn, this fishin trip is such a drag

There’s gotta be fish, where are they all hiding

I know they exist somewhere, where are they residing

OK, I’ll change my location, I’ll change my lure

I need to be out-smart, and I need to maneuver

Maybe, today is just not my day

I’ll talk to my network to see what they say

I’ll continue to build some new connections

Which will then lead to less rejections

Tomorrow, I’ll come back and recast my line

As I’m confident in my abilities…I know I’ll be fine

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Salesforce Career Seekers: Your ideas…

Chris, I don’t have any good ideas to help showcase my Salesforce skills.

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OK, do you have any bad ideas to showcase your Salesforce skills?

If so, start there.

Bad ideas eventually evolve into good ideas.

But you gotta start somewhere.

And maybe your bad idea is a good idea to the recipient.

Who would have ever thought Pet Rocks were a good idea?

Over 5 million were sold…

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Salesforce Career Seekers: You have wisdom to spare

You have wisdom to share

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Providing that wisdom to those who care

By showing connections what you can do

A new opportunity may come through

It’s going to take more than one time

For people to see you in your prime

Try something different, don’t be the same

Light that fire, spark that flame

Don’t hold back, you have nothing to lose

Find your creativity, find your muse

You have wisdom to spare

You have wisdom to share

Providing that wisdom to those who care

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Salesforce Career Seekers: Are you getting your hands dirty?

When we need to hire someone who’s a painter, construction worker, car mechanic, mason or some other occupation that includes using ones hands, we might ask ourselves:

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Are their hands dirty?

This question could help determine if they’re the ones doing the work, or instead, are they watching, supervising and managing others, possibly claiming it’s their own.

Who would you rather speak to when a specific hands-on job is needed or a detailed answer is required?

Someone with clean, soft, nicely manicured hands or dirty, grimy, calloused, hard-working hands?

So the question(s) for you:

How dirty are your hands?

Could they be dirtier?

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Salesforce Career Seekers: Ideas on standing out…

5 of us were invited to contribute to a Salesforce article about how to be
a differentiator in progressing your Salesforce career.

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Hopefully, some of these help and can be valuable suggestions for you to try.

Please continue to search and learn ways to get comfortable
at being slightly uncomfortable.

Speaking of uncomfortable:

“The vague feeling that you get when sitting on a seat which is still warm
from someone else.” ~Douglas Adams (English Author, Screenwriter, Humorist)

https://medium.com/trailhead/3-insider-tips-stand-out-salesforce-ecosystem-a4a87abd4e27

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Salesforce Career Seekers: How does one get picked?

On the 1st Saturday of every month, Home Depot has a craft day where kids can come in and build a craft.

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In the parking lot, there’s a group of day laborers hanging out looking for their next assignment.

If you’re the one who could use some help, how do you decide who to pick?

Is it based on who has the fanciest hammer, maybe their personal appearance, is it based on a short conversation in real-time, is it 1st come, 1st serve, or maybe it’s just random chance?

Does anyone really stand out in this setting?

How does one reduce the risk of making the right hire?

While I don’t think you’re looking to hang out at the Home Depot waiting for your next opportunity.

The same questions and concepts apply…

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Salesforce Career Seekers: What motivates you…

To do your best work?

Any of these:

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1. Challenge and responsibility

2. Flexibility

3. A stable work environment

4. Money

5. Professional development

6. Peer recognition

7. Stimulating colleagues and bosses

8. Exciting job content

9. Organizational culture

10. Location and community

The above is a ranked order based on a survey of 20,000 creative professionals by Professor, Author and Senior Editor of The Atlantic, Richard Florida.

Outside of money, you might want to ask about some of these during the interview process if they’re important to you.

Speaking of motivation…

“People often say that motivation doesn’t last. Well, neither does bathing–that’s why we recommend it daily.” –Zig Ziglar (Motivational speaker and author)

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Salesforce Career Seekers: Surfing

Have you tried surfing? Like most things, it’s more challenging than it looks.

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But the process reminds me of your Salesforce career search.

When you’re paddling out, looking for your perfect spot, it can be exhausting, you’re pushing through the small waves, the undertow might be taking you in directions you don’t care to go, there’s fellow swimmers that you’re navigating around, others (who aren’t that good themselves) are probably telling you what to do and how to do it.

Then you get established, and you’re waiting patiently for that 1st wave to catch. 

Within seconds of getting up, you get thrown off…face full of water.

Wow, this is hard…

What would you do next?

Call it a day, and paddle back to shore?

I hope not, it took energy and strategy to get out where you are.

So, you get re-positioned and start again.

Waiting, catching, falling, waiting, catching, falling…

Eventually, though, you find that perfect wave with your name on it, you’re in the right place at the right time, and you ride it all the way into the shore.

All the upfront work was worth the ride.

Enjoy the process, keep your balance, and your wave will eventually take you in.

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How about a little Throwback Tuesday?

80’s, big-hair rock, style…

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In reviewing the below job description, Bon Jovi came to mind, along with the below modified lyrics of: 

You Give Love A Bad Name (1986)

“Shot through the heart

And HR’s to blame

You give recruiting a bad name (bad name)

Developers play their part and you play your game

You give recruiting, a bad name (bad name)

You give recruiting, a bad name”

And now for the JD:

– Master’s degree in Computer Science, Management Information Systems, Computer Engineering

– 2+ years’ experience in related occupation utilizing experience in development skills with ALL .Net framework programming languages (including C, C#, VB)

– Development of data integration tool and custom development with web applications

– Serving as data integration EXPERT with SAP (ABAP), Excel (EPPLUS), Salesforce (APEX API), Oracle (OLEDB), MS-SQL

– UI experience for custom web application using .Net framework with Angular Javascript and improving data integration

– In lieu of Master’s degree, employer will accept Bachelor’s degree in above-listed fields and 5 years of progressive work experience in related occupation

Someday, this will get better, until then, let’s: Keep The Faith (1992)

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Salesforce Career Seekers: Worried about showing off your work?

Please don’t be…

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You don’t have to be 100% accurate in everything that you share.

It’s more about standing behind your ideas, your creativity, your ability to solve a problem.

There’s usually multiple ways to solve a requirement in Salesforce anyway.

The goal is getting comfortable with sharing what you can do, so others can see what you have to offer.

It might mean little to some, but others may find it valuable and can provide some feedback or express interest.

But you’ll never know unless you produce.

If every Salesforce professional needed to be perfect in what they delivered, nothing would get done.

William Goldman, 2X Oscar-winning screenplay writer, had a great quote for Hollywood writers:

“Nobody knows anything”

Meaning don’t let your thoughts that something isn’t good get in the way of your progress.

Many great screenplays (E.T., Home Alone, Raiders of the Lost Ark, Star Wars) were originally overlooked by the studios, as no one thought they were worth producing.

While we’re not writing box office hits, the point is that you need to keep constructing.

And, although, no one might think your work is great (at 1st), eventually it will find the right “studio”. 

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Salesforce Career Seekers: The little things…

Do the little things matter to you?

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If they do, wouldn’t you want the little things to also matter to your employer, your manager, your connections and to your relationships?

Isn’t it much easier to see eye to eye if you and the recipient noticed and appreciated the little things together?

This past week, I had the opportunity to speak about Salesforce careers to the Salesforce Pathfinder Program.

Afterwards, all the students of the program sent personal LinkedIn connection requests.

Of course, they didn’t need to.

The easy “connect” button is available to everyone.

“So what, Chris, it probably only took 30 seconds.”

Good point, I guess 30 seconds is too much for most.

Often, the time is not what matters, the gesture does.

As you continue your career progression, your little things will stack up over time, and eventually will lead you to the bigger things that you’re striving for.

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SRTotD (Salesforce Random Thought of the Day): Accomplishments & Meaning

When it comes to sharing accomplishments (certs, badges, Trailhead ranking, etc.), what is the message that you would like to communicate?

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If it’s words of encouragement, great. 

But maybe there’s more that you can say that will bring a more meaningful impact.

How about WHY you did it?

When we’re able to communicate meaning behind why something was done, accomplished, gained, etc. there’s a good chance your message will resonate further with your intended reader as it becomes more relatable and understandable.

Especially, if you can sprinkle in how this accolade is going to be applied to your current or near term future work.

For example: 

“This cert, this badge, this Trailhead, is now going to allow me to better solve the challenges I’m facing specific to X, Y and Z, as this is how I can directly apply what I learned.”

Applied knowledge = greater impact.

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Salesforce Career Seekers: Being a small fish

In the big Salesforce opportunity ocean, there’s lots of fish.

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The big fish, the whales, the sharks, the tuna, the highly experienced, who probably have a number of set expectations, not too much flexibility regarding what they’re looking for in a position and want to stay big.

They’ve earned that specific territory of the ocean…

Then there’s the small fish, the plankton, the shrimp, the seahorse, those who are more flexible, who have a small appetite, stay in their little coves, and don’t need all of what a big fish needs to survive.

There’s room for all kinds of fish, so if you’re losing out to the big fish, maybe you’re swimming in the wrong territory or possibly wanting to be a big fish too soon.

Stay small and keep swimming…

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Salesforce Career Seekers: You’re already…

If you started yesterday,

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You’re already one day ahead of those who decide to start today.

If you start today,

you’re already one day ahead of those who decide to start tomorrow.

If you start tomorrow,

you’re already one day ahead of those who decide to start the day after tomorrow.

You get to choose when, but,

You’re already “all ready”, you just need to start, and not let too many tomorrows come and go.

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Salesforce Career Seekers: Are you hungry?

What does being hungry look and sound like when it comes to being interviewed?

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Maybe expressing high enthusiasm during an interview is not in your personality. 

Should that automatically rule you out?

Internally, you are indeed excited about this opportunity.

You just don’t feel the need to go in with pom poms, and a megaphone, cheering “rah, rah”.

Are there other ways that you can express heightened interest? 

Often hiring managers are looking for something to help you stand out from the others.

This might be considered “hunger”.

Maybe for you, subtle words is all that’s needed.

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Salesforce Career Seekers: How’s your detective skills?

Prior to an interview, are you spending any time researching?

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Not just the company, but how about the hiring manager?

Hopefully, you know who you’re interviewing with, a few days prior to the interview.

What can you find out to give you an “edge”?

Can you reach out to those individuals who work for the hiring manager to find out more?

Ask, why do they think they were hired? What helped to set them apart?

Can you find out what initiatives the team might have slated for the next 6 to 12 months?

Have the hiring manager think or say: “Wow, you’ve really done your homework”.

Put on your detective hat and raincoat, light up that cigar if that helps (don’t inhale), ask some questions over LinkedIn, one clue or person can lead to another and then to another.

Formulate a story…

Become your inner Columbo.

“Just one more thing…”

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Salesforce Career Seekers: Remember, you’re IN the game.

You’re not on the sidelines, in the crowd, or watching from afar.

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You’ve decided to step up and play.

Maybe it’s just defense or only passing the ball around.

Or maybe you’ve even taken a few shots and missed.

But while you’re still in the game playing, you can always figure out your next move.

Navigate to here, pivot to there, attempt this move, try that approach.

While playing you continue to identify your strengths and weaknesses.

As you’re conditioning and doing the drills, you’re figuring things out.

You have teammates that provide suggestions for getting better.

You have coaches with experience to show you the correct steps to take.

You have the game-plan to strategize and determine what to do next.

You can even take a time-out or a water break if you need it.

Wipe some of the sweat off.

But after that, get back in.

The clock hasn’t buzzed yet.

Keep playing.

The game isn’t over.

The fans (YOUR fans) are still watching.

Waiting for you to win.

Stay in…

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Salesforce Career Seekers (specifically Admins): Why Apex experience?

We often have a healthy debate on why Apex experience is listed on most Admin job descriptions.

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Aren’t we supposed to be focused on clicks not code?

I think Salesforce consultant and instructor Ryan Scalf, laid it out well in yesterday’s Admin/App builder training session.

Think about it this way:

Many customers who have had Salesforce over time probably have some level of Apex already running in their org.

The declarative tools that are available today have evolved and the functionality that was previously built used Apex to meet the requirement.

Therefore, now the customer needs someone to understand what to do with it.

Not necessarily to write more custom code, but rather determining if they can move it into a declarative offering.

Conclusion: If you’re looking to stand out to a potential employer, maybe you want to take a deeper dive and add to your tool-belt a Custom -> Declarative Cheat Sheet that you can break down and speak to during interviews.

A skillet that I think most employers will value.

Regarding Apex skills being needed for Admins for new customer orgs, that warrants another post 🙂

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Being an evangelist…

Last week, I was asked to write a post about evangelism.

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How to be one, can anyone be one, what’s involved, etc.

The book definition – it’s a way for a company to utilize customers or internal employees who believe strongly in a particular product or service to help spread the positive message on the company’s behalf.

Including these characteristics:

– Be able to build a connection with others to achieve objectives.

– Be able to persuade other people with clear communication.

– Willing to work with others.

– Having an outgoing communication style to attract others during conversations.

Guy Kawasaki was considered one of the 1st pioneers by being an Apple Evangelist in the early 80’s.

Initially it was employees, now it seems to be primarily customer driven.

But it can also be at the individual level.

How? In summary, with a little poem:

You don’t have to be asked or to be told.

But you have to step up, be courageous and bold.

To bring others together, and to teach them to see.

By being consistent with your offering and generosity.

Using a series of messages that you feel strongly about.

Slowly building a tribe who wants to follow your route.

To be an evangelist, there’s no secret sauce.

Just your ability to get your influence across.

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Salesforce Career Seekers: The Salary Crunch

Below is a scenario that you might be challenged with based on the current economic conditions.

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In the simplest terms:

An employer is offering salary X for a position.

X is a lower than market, but since there’s more talent available they’ll get some interested candidates.

You previously made more than X at your last position…let’s say it’s X + 15%.

Therefore, you’d like to be at or above that for your next position…rightfully so.

But, since you’re currently unemployed, you’re willing to consider this position to get working again.

The kicker…

If you tell the employer (or recruiter) that you’re looking for (X + 15%) although it’s more than what’s being offered (X), but you’d still like to be considered, the company might feel you would be an “at risk” hire.

If you’d rather not disclose the salary that you’re looking, this might help prevent you from being rejected, although it’s often going to be asked because of the above situation.

Please keep this scenario in mind as you discuss your salary requirements.

Options: Find the employer that’s going to pay where you want to be on day 1; or ask if the salary can be adjusted after 90, 180 days, etc. to make you whole again.

Continue to look out for #1 (that’s YOU!).

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Salesforce Professionals: Looking through your rear-view…

What’s the #1 skill (or quality) that might have been helpful if you would have obtained it sooner in your career?

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If you say more badges and/or certs, we’re no longer friends…

An up and comer Salesforce newcomer asked this great question yesterday.

Personally, I could have been more assertive and voluntarily stepped into more fires.

In other words, leading, showing initiative, don’t ask (or wait) for the next task at hand, find problems, attempt to solve them, offer yourself up for projects even if you’re unsure, ask others how you can help, and help others when they seem to be struggling.

“In the business world, the rear-view is always clearer than the windshield.” ~Warren Buffett

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Salesforce Career Seekers: Your Salesforce Guide to Excellence

Do you have a list of the top best practices that you feel every company using Salesforce should be doing?

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If not, maybe now is the time to create one.

Call it : <Your Name> Guide to Salesforce Excellence (or a better name that you come up with).

Sure, this type of documentation already exists, but it’s not your own.

Pick and choose what you like most, or use your own experiences.

Use your creativity…your “brand”.

Then, have this available while you’re going through the interview process, maybe to even share or talk through during the interview.

After your interview with the hiring manager, send them an email thanking them, but more importantly, send this guide to them.

It won’t necessarily mean that you will get hired, but it will mean that you’ve created something you can call your own and have a willingness to help a potential employer to succeed with or without you.

Be a differentiator…

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Salesforce Career Seekers: How’s your Salesforce project work?

If you’re solely relying on a Trailhead multiple choice system to get points and badges, that doesn’t represent your work, that’s Salesforce’s work.

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I’m talking about your work…

The hard stuff, that’s not scripted.

Where is it?

Is it a hit, or is it a dud?

How do you know one way or the other?

Have you shown any of it off to encourage feedback and opinion?

Or keeping it all to yourself?

How else are you going to get better?

Studying alone doesn’t make better.

Doing your work, re-doing your work, and doing your work again, makes better.

“Action is the foundational key to all success.” ~Pablo Picasso

Picasso produced 147,800 pieces of work, not all made history, but he started somewhere.

You should too…

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Salesforce Career Seekers: You learned something new.

Prior to the 1st interview with HR, you did the necessary high level company research and had some great questions to ask.

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You learned something new.

It was time well spent…

Prior to the 2nd interview with the hiring manager, you reviewed your resume and knew you would be able to answer almost any question thrown your way.

You learned something new.

It was time well spent…

Prior to the 3rd interview with the hiring manager’s boss, you wrote down some very strategic questions and you showed genuine interest in the company’s success.

You learned something new.

It was time well spent…

After 3 rounds of interviews, you were notified you didn’t land the position.

That wasn’t the outcome you had envisioned.

Briefly, reflect on what you learned during the entire process.

Keeping in mind, it was time well spent…

“It’s what you learn after you know it all that counts.” –Harry S Truman (33rd U.S. President)

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SRTotD (Salesforce Random Thought of the Day): Will there be a point when some Salesforce certs lose their perceived value?

Is it when:

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– Memorization is forced versus actually understanding why things work the way they do?

– Exam dumps are available if someone wants to cheat bad enough?

– A X times certified job applicant cannot land a position with no project experience?

– An interview occurs, and the job applicant thinks “that question wasn’t on the exam”.

– Previously 1 cert got someone’s foot in the door, then it turned to 2, and then 3, and now…?

– A candidate reaches out to a recruiter and the first 5 words they say are: “I’m a X times certified…”

– The number of certifications being available increases each year causing dilution?

– An employer decides not to offer additional compensation or job responsibilities because someone added another cert to their tool-belt?

– A multi-million (or maybe billion) dollar industry focuses on creating and attaining more certifications?

– Someone on the job knows that Googling is how they achieve results, rather than what they answered on a previous exam?

Are we at a point to change and focus on what’s valuable in the job market (especially to newcomers)?

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The transparency cycle…

Are we transparent?

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Maybe too transparent?

Maybe not transparent enough?

How do we know?

Usually, we debate this in our head for longer than we care to.

Then we often 2nd guess ourselves, after we send the message across.

Did we say too much?

Could we have said more?

What will they think?

Then even worse, we realized we made a mistake (after we sent it), now what do we do?

Great, another cycle of internal questioning begins…

Will they notice it?

Will they question it?

Do we fix it? 

Do we leave it?

Do we wait until…?

Do we even care?

Do we have the courage to admit we made a mistake and face possible repercussions?

How often do we go through this series of transparency questioning in our own minds any given day?

Probably more than we’d like…

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Salesforce Career Seekers: One board, one nail, one day at a time…

There’s a new apartment complex going up next to my house and like clock work, 7:30 AM – 5:30 PM, I hear boards shuffling and nails being pounded.

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Routine, everyday, most of it mundane, and probably seems endless.

Board by board, nail by nail, hour by hour, 6 days a week.

And while I don’t see noticeable progress each day, I’m fairly confident they’re not just nailing random boards together and goofing off.

Eventually the apartment complex will be complete and the construction workers will be pleased with the outcome.

It reminded me of your Salesforce career journey and how you have to build at it day by day.

And you might not see much progress at the individual day level, but as each board is laid, each nail is driven, you’ll have the Salesforce foundation necessary to see your career start to take shape.

As the great Salesforce instructor, Ryan Scalf, states: “Chop Wood, Carry Water”, focus on the work that matters.

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Salesforce Career Seekers: Doing a brain dump.

Of the Salesforce work that you’re doing or have recently done.

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Especially, if you’ve been impacted by a COVID furlough.

Now is the time to get it down on paper (or electronically) and out of your head.

Notes, diagrams, business cases, project plans, status reports, requirements, solutions, test cases, implications, gotchas, snafus, lessons learned, etc.

Maybe even better by rebuilding and simulating some of the solutions in your Dev org.

It could help you in your resume revisions to bring up some additional details that you might not have thought of before.

As well as the ability to review and to be top of mind for future conversations and interviews, when the question of:

“What were some of the things that you were responsible for at your last company?”.

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Salesforce Career Seekers: Which route are you taking?

If you’ve being impacted by the current employment downturn.

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The route many are headed down includes primarily gaining more certifications and accumulating Trailhead badges.

And while that might be one route to take to stay productive, how about you make a detour?

Steer slightly to the right to see what lies ahead.

Understand that this route will have a few more bumps, limited directions, inaccurate maps, a few bad storms, and will probably cause you to get lost and frustrated at times.

But on this route, you’re able to be creative, apply critical thinking, use and improve the skills that you’ve already obtained, and build your own unique project portfolio.

The route you decide to take now, could make all the difference when more destinations come available.

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Salesforce Professionals: Do you have someone?

To grow your career with?

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Someone who shares similar viewpoints, philosophies and ways of continuing to achieve greater success together.

I don’t think a mentor would necessarily be the right title, as they might be too far removed.

Not someone you just check in with every 3-6 months.

And this person doesn’t have to be right all the time, rather someone you can bounce ideas off of and they can do the same with you…having healthy debates.

It doesn’t have to be something you ask for, rather it typically comes naturally.

Usually, within the 1st few times of meeting someone, you can probably feel this out based on how conversations flow.

It starts very small and organically expands.

I believe this is one of your biggest multipliers for your career growth.

I recommend someone local to your area, as often these conversations and interactions are more valuable in person.

Occasionally, working together on your own respective projects in a single location.

Ideas will pop up, lessons can be shared and learned from one another.

I don’t think there’s too many other activities during your career that can beat it.

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Salesforce Career Seekers: The Fight Club and You

Rule #1 (and #2) of the movie/book, Fight Club: You do not talk about Fight Club

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Then guess what happened?

In short, 1 person decided to tell 1 other person, who then told 1 more person, and the word kept spreading.

And the Fight Club attendance took off.

People felt it was necessary to get the word out to others like them.

So, how can you have others get the word out about you?

I think one way is by indirectly publishing and showing your connections the Salesforce projects that you’ve completed.

Which are unique, unscripted and something you’re proud of.

With the intent that it’s something a potential employer sees as valuable.

And to do this over and over, until others take notice, and eventually determining that you’re the right person to reach out to potentially hire.

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Salesforce Career Seekers: Your work is not for them…

The work that you’ve done, the professional goals you’ve obtained, the projects that you’ve shared, the Salesforce knowledge that you’ve acquired.

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It’s for the others.

But, not for “them”…

And that’s OK.

It doesn’t have to be for just everyone and anyone, but the select few that can have an appreciation for what you can bring to the table.

The others are out there somewhere, either you’ll find them, or they’ll find you.

But you have to keep moving, creating, sharing, expressing, collaborating, connecting, and showing up.

In order to find or to be found…

Keep this stat in mind:

940 people gave J.K. Rowling a 1 star review on Amazon for Harry Potter and the Sorcerer’s Stone.

Guess what? The book wasn’t for them.

I really doubt it phased her.

She found the others and the others found her (work).

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The unfortunate reality of the Salesforce job market (and any other job market where experienced talent is lacking) .

The right side: legitimate, hard-working newcomers, fighting the good fight to get their 1st break, who wouldn’t ever think of having one iota of embellishment on their resume.

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The wrong side: fraudsters who have a completely made-up resume, filled with company’s they’ve never worked for, experiences they haven’t achieved, and skills they’ve never acquired.

There’s plenty of blame (responsibility) to go around (and it’s not just with the fraudster), and I’d like to think I understand most of the economical dynamics of why this occurs, as I’m caught in the cross-hairs.

Nonetheless, it can be pretty frustrating to deal with.

Maybe Andy Dufresne said it best:

“Hope is a good thing, maybe the best of things, and no good thing ever dies.” – The Shawshank Redemption

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Salesforce Career Seekers: Writing To Help Extend Your Reach

2 questions to ask:

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What are 5 blog topics you think others would find surprising, insightful, provocative, educational, or useful?

What are 5 blog topics you are tired of reading about?

If everyone is writing about Apples.

Write about Oranges.

Don’t worry about Impostor Syndrome.

Wing it.

We all do, but when you show up, good stuff occasionally follows.

You have ideas to share.

People to teach.

Connections to be made.

Open positions exist that need to be filled by your creativity, experience, intelligence, and generosity.

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Salesforce Career Seekers: Hunches and Caveats.

Hunch: an impression that something might be the case; a feeling or guess based on intuition rather than known facts.

Caveat: a warning or proviso of specific stipulations, conditions, or limitations.

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We all have hunches, as we don’t always have everything we need to provide an answer with 100% certainty. Typically,  our hunches are followed with a caveat, to keep us off the hook.

Referrals or recommendations are often provided using a hunch/caveat combination.

“I have heard, but…”

“I have seen, although…”

“She/he might work, however…”

As you search for your next position, think about how to help influence your network’s hunch about you, while working to reduce the amount of caveat that needs to follow.

Being present, contributing, showing your work, engaging, helping others, etc. should get you going in the right direction.

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Salesforce Professionals: How’s your written communication skills?

To help influence, inform, relate, understand, think, educate, maybe entertain.

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While I was working on a marketing slide, I realize how hard this actually is, where someone else (not me) actually thinks it’s good.

With the goal of: Communicating an effective message, to a targeted audience, to make as much impact as possible, with as few words necessary.

Along with the dilemma of: Too many images, not enough images, too many words, not enough words, too busy, too subtle, good font type, bad font type, too self-promotional, not enough self promotion, too generic, too specific.

The list is endless.

Revision 1, 2, 24, 49, 308…

But, at the heart of it all, you want to: 

Get your audience one step closer to make a decision that you’re seeking.

So when composing, think through the mind of the recipient, when they’re asking themselves: why him/her, why this, why now?

Resumes, your project pitch, your grocery list for your spouse.

Continue to refine this one skill will pay in spades over your career.

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Salesforce Career Seekers: Our biggest challenge?

I think: Obscurity

Whether it’s you as a job seeker looking for a position or me as a recruiter looking for a new customer.

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Are the people that need to find you, finding you?

Check out the below numbers using LinkedIn Recruiter.

Salesforce Admin – 13,756

Salesforce Consultant – 11,665

Salesforce Developer – 6,354

Salesforce Architect – 895

These numbers represent the number of Salesforce professionals looking for new opportunities (globally).

If you hold any of these titles, then you’re somewhere in this count.

Maybe you’re in the top third, middle third, or bottom third.

It doesn’t really matter…

The bigger question is, how can YOU be found?

Do you have a strategy in place?

Waiting to get picked out is probably not the best option (or very sustainable).

Fortunately for YOU, that’s what most are doing.

So the question is, what can you do differently?

Hint: It’s probably going to make you uncomfortable, feel a little awkward, uncertain, cause a fear of failure, getting rejected, or get you worried what others might say.

Suggestion: Do that…again, again, and again.

Maybe, I’m wrong, but I don’t think there’s much of an alternative…

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Salesforce Career Seekers: are you feeling crabby, cranky, gloomy, sulky, grouchy, or overall down and out?

How about writing an article or creating a post or two?

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I think a sense of community and engaging those that have similar interests, can help during those crusty moods.

While running yesterday, I thought about this…

Some examples:

If you’re a runner, and a fellow runner waves and smiles, maybe it can put an additional pep in your step.

If you’re a motorcycle rider (especially Harleys), and another rider waves, maybe it causes you to hit the throttle a little harder.

If you’re a walker, and a neighbor says hello, maybe you decide to walk another few blocks and enjoy the surroundings.

If you’re a surfer, and a fellow surfer, let’s you take the next wave, maybe it allows you to stay on the board a little longer.

On the virtual side, write and publish some content, tag some in your network to ask for their opinion, maybe it can change the day for you.

An extra dose of feel good endorphins…

“Sometimes life hits you in the head with a brick. Don’t lose faith.” ~Steve Jobs, Stanford Commencement Speech, 2005

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SRTotD (Salesforce Random Thought of the Day): The tug…

Between what you want to do in your career and what the job market might be asking you to become.

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Specifically, I’m referring to knowing how to code.

You tried it, you did a few Trailheads, you wrote a “Hello World” program, and 

You hated it…

It just wasn’t you, and you have no desire to continue down that track.

Why bother?

But, maybe, you “grind” through it, and even get certified.

Because the job market has tugged at your shoestrings long enough.

You’ll show “them”…

Then, you land a position that involves writing code.

But weren’t you originally miserable learning it anyway?

Now, are you content, satisfied, fulfilled?

Learning new skills can be rewarding, but learning new skills can also make you miserable if you’re not enjoying the work you’re doing.

The dynamics of…

The tug.

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Salesforce Career Seekers: Where are you standing?

In the midst, in the noise, in the chaos, in the stack, in the masses, in the commotion?

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If you’re right in the middle of any of those in your job search, I don’t think that’s where you’re going to find the most success.

It’s way too crowded in there.

So, where is “there” you ask?

Well, to me, there is: Trailhead badges, a certification (or two), sending 5 generic resumes to random positions, and all the other generalities associated.

Let others stand there, but not you.

Your “there” should be where you’re: creating, sharing, building, voicing, connecting, engaging, BEING UNIQUE.

If where you’re currently standing isn’t getting results, guess what you can do?

Stand somewhere else

And if that doesn’t work…

Well, move, and stand, yet, somewhere else.

Continue to look for and find your place to stand.

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Salesforce Professionals: Could you use just 1 more blog?

Great, I came across a list of the Top 35 for 2020.

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https://academy.whatfix.com/salesforce-blogs/

Thanks to Gokul Suresh of Whatfix for putting together.

Now, how about a little Weird Al lyrics (parody of Blurred Lines):

“Okay, now here’s the deal

I’ll try to educate ya

Gonna familiarize

You with the nomenclature

You’ll learn the definitions

Of nouns and prepositions

Don’t be a moron

You’d better slow down

And use the right pronoun

Show the world you’re no clown

Okay, now here’s some notes

Syntax you’re always mangling

No “x” in “espresso”

Your participle’s danglin'”

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Salesforce Devs: What’s the hardest part of your job?

According to one Quora discussion thread, it’s:

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Naming Things (functions, variables, etc.) at 49%.

The right names which should be clear and concise is often difficult to be descriptive enough and capture meaning in just a few words.

Others that were named in the survey:

Explaining what I do/don’t do (16%)

Estimating (10%)

Dealing with other people (8%)

Working with someone else’s code (8%)

Speaking of names, how about some rap lyrics:

“From the depths of the sea, back to the block

Snoop Doggy Dogg, funky as the, the, The DOC

Went solo on that a*$, but it’s still the same

Long Beach is the spot where I served my cane

Then I step through the fog and I creep through the smog

Cause I’m Snoop Doggy (who?) Doggy (what?) Doggy (Dogg)”

~Who Am I (What’s My Name)? – Snoop Dogg

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SRTotD (Salesforce Random Thought of the Day): Triggers and Order of Execution

On behalf of the future Admin test takers:

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Can someone smarter than me, please write a script to go to every training and test prep site that still exists and update their order of execution to now include:

2. Executes flows that make before-save updates.

This may be the final answer that they need to pass.

Thank you,

The faux Salesforce test taking compliance team

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SRTotD (Salesforce Random Thought of the Day): Salesforce Community User Groups

I’ve seen 1st hand newcomers get hired from our local Houston user group.

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Not by showing up once, twice or thrice (I hate that word, BTW).

Rather, many, many times.

I’m curious to hear if there’s been any newcomers that have shown up consistently for more than say 12-18 months and have not landed a position (of any kind).

I don’t necessarily want this to be a piece of advise that I consistently offer, if it doesn’t hold true a majority of the time (i.e. thrice out of 4 times).

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Salesforce Pros (hands on keyboard types): The interesting paradigm between freedom and control.

There’s a production issue, all hands on deck…

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You probably have the freedom to do whatever it takes to correct the problem, most likely skimping on following version control best practices, intense regression testing, deep dive into root-cause analysis, etc.

Great, issue, resolved. Freedom to take action without the normal hindrances, red tape and overhead.

Until…

Another production problem is discovered…

Then the questions are a flying and the control handcuffs are slapped back:

“why did you?”

“how could you?”

“under no circumstance, can we do that again”

“4 sign-offs are needed, no matter what”

“Hey Milton, put down your red stapler, you’re now in charge of version control and CI/CD”.

If you’ve been around development long enough, you may have ran into similar situations.

If you’re looking for a better way to manage this process, and put Milton back in the basement, you might want to check out: Mastering Salesforce DevOps by Andrew Davis where he discusses ideas and concepts to achieve both control and deployment freedom.

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Salesforce Pros: Are you familiar with Hammer?

No, not:

“My-my-my-my music makes me so hard,
Makes me say oh my Lord
Thank you for blessing me
With a mind to rhyme and two hype feet

You can’t touch this (oh-oh oh oh-oh-oh)
You can’t touch this (oh-oh oh oh-oh-oh)
Break it down
(Oh-oh-oh-oh-oh-oh-oh-oh-oh oh-oh)
(Oh-oh-oh-oh-oh-oh-oh-oh-oh oh-oh)
Stop Hammer time”

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I’m referring to the Salesforce Hammer.

The process where Salesforce runs A/B testing on customers production custom Apex to ensure their seasonal releases don’t break your code.

Running 186M Apex tests, TWICE. Once in Production on the current version, then again with the new version.

The video discussing it in more detail and other supported docs are in the comments below.

Thanks to @Andrew Davis for mentioning this in your book, Mastering Salesforce DevOps, which caused my additional research.

Video: https://www.youtube.com/watch?v=F71TtwrfOYU

Blog: https://developer.salesforce.com/blogs/engineering/2013/05/here-comes-the-hammer.html

Salesforce Help Doc: https://dreamevent.secure.force.com/articleView?id=apex_hammer_execution_status.htm&type=0

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Salesforce Admins: The Drop-off, The Dip, The Plunk, The Dive

Or what Ryan Scalf so eloquently trademarked: The Plunge

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Meaning: the sudden reduction of user adoption either when you’re rolling out your CRM for the 1st time or even when a new process that you thought was going to take you the glory land fails user appeal miserably.

If you’re looking for ideas to prevent this from happening in the future, please join Ryan for his Salesforce Admin training every Tuesday and Thursday at 1 PM CST (Zoom invite in the comments).

We discuss much more than: what’s a permission, what’s a profile, what’s an OWD.

Speaking of plunge: maybe you’re looking for a new plunger, if so, check out:
simplehuman Toilet Plunger, Stainless Steel, Black, 1,048 ratings, 4 1/2 stars, 5 year warranty,

Most importantly: DRIP FREE DESIGN!

$29.95. Order now, get it before Easter…

Free Salesforce help AND home shopping deals, what more can one ask for in a LI post?!

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SRTotD (Salesforce Random Thought of the Day): Cloud Computing and Pink Floyd

As a whole, have we decided that since we’re no longer responsible for hosting our infrastructure, we don’t really care as much about the quality of code and configuration that we produce?

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Be honest…why would we?

Since Salesforce is “easy” to build allowing for free range to do what we want, how we want (in general), where we want and when we want, has that led to the increased lack of following best practices?

It still works doesn’t it?

Refactoring existing/dead code? nah, that can wait…

Updating prod directly? sure, why not, it’s just a small change, right…

Creating a new profile for every user? OK, if that allows them to do their job…

Hard coding ID’s? yes, for now, we’ll fix that later…

Proper test coverage? yep, Salesforce said it met their limits, we’re all set…DEPLOY!!!

And lastly, lyrics from Another Brick in the Wall (you’ll need to nod your head to the beat):

“We don’t need no education…

We don’t need no thought control…

No dark sarcasm in the classroom

Teachers leave them kids alone

Hey, teachers, leave them kids alone”

“If you don’t eat yer meat, you can’t have any pudding

How can you have any pudding if you don’t eat yer meat?”

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Salesforce Career Seekers: In times like this, often we, external recruiters, get whacked.

Fortunately, not as severe as being in the mafia.

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Goodfellas…
Benny: We had a problem…
Jimmy: What do you mean?
Benny: You know what I mean.
Henry: Hey Jimmy, what happened?
Jimmy: They whacked him…

When many companies are unsure of what the future holds and are putting significant cost saving structures in place, often using external recruiting services is an expense that faces increased scrutiny.

As you go about searching for your next position, external recruiters may not be your best path forward for direct placement, rather utilize them for other services (resume reviews, their take on the market, bridging a connection to a company, building a relationship for the future, etc.).

This is a generalization to help make sure you’re spending your time wisely.

One other gangsta tip: Never rat on your friends…

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Salesforce Career Seekers: Is the hiring manager that you’re interviewing with, a Salesforce Geek?

Geek in a positive, technology driven, enthusiastic way, not necessarily someone who just snorts when they laugh.

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If you’re not sure, you may want to try and do a little research to find out, as more times than not, if they are, they may be asking you some non-traditional questions during the interview.

1. What Salesforce influencers/bloggers/tweeters do you follow and why?

2. What Salesforce acquisitions do you think have been the most strategic?

3. What changes in this past seasonal release do you think will have the most impact to customers?

4. Are you involved in the Salesforce community either online or in person?

5. Are you familiar with the 1-1-1 model?

6. How has Salesforce as a company made an impact on businesses, culture, society, etc.?

7. What do you think of Dreamforce?

8. What’s something that you don’t care for within CRM?

9. Do you use Trailhead, if so, what are some of the paths that spark your interest?

10. Where do you see the future is headed with Salesforce technologies?

I’m sure there’s more, but having some answers rehearsed around these could be beneficial.

Lastly, only snort, if they snort 1st.

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Salesforce Developers: How’s your behavior?

Your trigger behavior that is…

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Could you use a comprehensive trigger template to handle events and delegate them to a handler class instead of writing all your logic within the trigger itself?

If so, please check out Andrew Davis’s template on Github in the comments below.

Now, stop talking back to your elders or you’re going back in timeout.

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To our younger working generation…

“What’s this all about?”

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I’ve only been working, just a few years.

Everything has been great, filled with cheers.

Now a virus hit, and it has turned to all fears.

But they never mentioned this in school.

Could I have been a young, naive fool?

I’ve only seen the economy do really well.

Now all these businesses are starting to fail.

Close their doors, and lay people off.

Damn this virus, this pandemic, this cough.

My parents mentioned economic problems before.

But now this is effecting me, my friends and so many more.

Well the time is here, and I can’t control this situation.

I’ll pull through this, along with my generation.

As I know it’s leaders like us, that will build a greater nation.

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Salesforce Admins: Riddle Time

Probably one of the worse, ever:

Q: What rhymes with Tails Horse Purity?

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A: Salesforce Security

How’s your knowledge on Salesforce Security?

Are you just making things work in your org to get by?

Did you inherit a disaster?

Maybe you’ve even given All Access Alan the full gamut of Administration Permissions, although he’s just a Sales Rep, just so he’ll leave you alone.

Well, if you need to brush up on your knowledge, please join Ryan Scalf’s Admin training class Tuesday and Thursday’s at 2 – 4 PM EST.

I’m pretty sure he’ll teach you something new and can probably help you get All Access Alan what he needs in a much better way.

Link to the Zoom meet-up in the comments.

We’d love for you to join us.

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Salesforce Pros: Is now the time to set sail?

As unconventional, naive, or ridiculous as this sounds, maybe now’s the time to make that change that you’ve been thinking about.

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Short story:

When I was full time with consulting partners, the thought of going the independent contractor route crossed my mind many, many times.

But, it never really felt like the right time, and internally I was himming and hawwing: 

too risky to go

I’m comfortable so I’ll stay

why make a change

I’m not good enough

I’ll just wait a little longer

and whatever other justifications and rational thoughts came to mind.

Then 2008 hit and layoffs started to happen, customers put projects on hold, the future was very uncertain.

So I thought, maybe now’s the time.

I mean if I couldn’t make a decision when times were good, then hell, I might as well make one when times are bad.

So I took the plunge, and while my arrogance that I’ll land on my feet overnight was a swift kick to my backside, the decision was made, I was moving forward.

If you’ve been on the fence on making a career decision, maybe now’s the time and the opportunity that you’ve been waiting for…the igniter that you’ve needed.

The waters are choppy now, but you’ll need to set sail, smoother times are on the horizon.

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Salesforce Admins: M.I.M.E. (Maximum Impact Minimum Expense)

Are you currently taking the initiative to think of and find creative ways to be a critical asset to your organization?

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Fortunately, Ian Gotts, came up with 4 excellent ideas to continue to be the all-star, value-added, Admin that you are:

1. Validating key dashboards and reports that are needed by executive management and looking out for data accuracy, overall usage, and key fields.

2. Simplifying page layouts. Removing unused and unnecessary fields, improving help text, adding a description for future trace-ability.

3. Removing unused managed packages resulting in a potential license cost savings or just unnecessary clutter.

4. Taking a deep dive into tracing what and how objects are being utilized throughout your org, what dependencies exist and then eliminating the waste.

Please check out the below URL, which Ian created 4 videos on how to do this with Elements.cloud which offers a 14 day free trial along with extensions if needed.

I think you’ll find this exercise very valuable once you dive in and start navigating around.

If you don’t have time due to other priorities, how about delegating it to a newcomer to analyze that would love to get more experience.

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Salesforce Pros & Newcomers: Opinion on the current job market

While my (list) view of the current Salesforce job market is relatively small, a few thoughts to share:

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Due to the uncertainty, it seems most companies are putting their hiring on hold. The good thing for those that aren’t, is the greater pool of available talent to choose from.

If you’re a Salesforce newcomer, this is an ideal time to ask your connections if there is an opportunity to pick up some volunteer work, particularly if you hear about layoffs happening. Those on the ground are probably overwhelmed with the workload which gives you a chance to get some experience on the lower level tasks they don’t have time for (data analysis, data cleanup, prototyping, etc.). CRM related functions are still happening.

If you’re currently one of those that have more work than hours and have the capacity to offload some of the smaller, maybe mundane, tasks that you think a newcomer could help out with, please do so.

For those that are in caught in the cross-fire, I’m sure you know about the importance of continuing to up-skill.

What better time to dive into understanding how those Apex Triggers work and why Developer Donnie seemed to get all the credit when it comes to building complex Salesforce solutions.

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Slowing down…

Maybe things have slowed down a little for you during this time and you’re not constantly running from one meeting, one call, one hallway conversation, one text, one email, one Slack chat, one Chatter feed to the next all day long.

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How about a little career discovery/self-reflection time?

Science says a little bit of discovery, followed by a lot of development, then a lifetime of deepening will keep you on the right track.

For Discovery, asking yourself:

1. What do I like to think about?

2. Where does my mind wander?

3. What do I really care about?

4. What matters most to me?

5. How do I enjoy spending time?

6. In contrast, what do I find unbearable?

Also some definitions on what you might be looking for:

A job: “I view my job as just a necessity of life”

A career: “I view my job primarily as a stepping stone to other jobs”

A calling: “My work is one of the most important things in my life”

Reference: Grit by Angela Duckworth

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Over the weekend, I caught “Uncle” Bob Martin’s presentation on The Future of Programming.

Within it, he speaks about the history and evolution of hardware, software, languages, methodologies and programmers, while stressing the importance for technical discipline.

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Back in 1945, it was predicted that the need for programmers was going to continue to be in high demand (considered mathematicians back then).

You might want to check out his presentation on YouTube as you’ll probably learn something new and it’s pretty entertaining (assuming you’re a techie).

Key takeaway (among many): as the amount of new programmers doubles every 5 years, this results in half the total number of programmers to not have experience, causing a perpetual cycle of inexperience, then causing the same programming mistakes to be made over and over, if the learnings of the previous are not taught to the new.

Below are some of the slides from his presentation.

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Salesforce Pros: How’s your Googling going?

You know, your ability to find exactly what you’re searching for in your 1st attempt by building a good looking query string like:

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Salesforce Apex Callout OR “APIs” AND REST -SOAP

Actually, I have no idea if that’s a good query string, but I do know if you’re not currently using Dan Appleman’s Search The Force Custom Google Search Engine, you might be spending more time than you need on your Googling.

Check it out here:

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SRTotD (Salesforce Random Thought of the Day): The Save Icon

In checking out Johan Yu‘s, latest book: Getting Started with Salesforce Einstein Analytics, he references saving a lens, by specifically calling out clicking on the floppy disk icon.

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This gave me a chuckle but also got me thinking…

To no fault of his own, but exactly which floppy disk is this lens being saved to?

Unfortunately, I just used my last one to create an emergency, bootable drive for my Windows 3.0 OS.

Long live the Save Icon!

Book review on Johan’s book coming out in a few weeks…

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Salesforce Professionals – are you gritty?

Do you want to be grittier?

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What defines grit?

Based on Angela Duckworth’s book, Grit, her research shows 4 characteristics:

1. Interest – when we’re captivated by the endeavor as a whole, although some of it sucks, overall we find it interesting

2. Practice – the need to continuously be better and resist complacency

3. Purpose – your work is important not just to you but others, interest without purpose is not sustainable

4. Hope – ability to keep going, knowing there’s a light at the end of the tunnel, when things get difficult

If your current situation has you down, maybe check out this book to help bring out the grit within you.

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Need some pointers on the future of your technology career?

Please check out Dan Appleman’s latest session on Pluralsight, as I’m sure you’ll gain some additional perspective, based on his years of professional experience.

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Best part of it: It’s free!

https://lnkd.in/expUMRz

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Salesforce Career Seekers: Expecting versus Accepting

Before an interview, are you expecting an outcome to be favorable or rather accepting the decision no matter what?

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There are so many variables at play when it comes to interviews and the outcome is unpredictable, would accepting before starting be easier on your emotional well being?

Particularity, because you’re not the one making the decision and although you might have felt it went well, those on the receiving end might have felt otherwise, or maybe they decided to put the position on hold, or received an internal referral, or promoted within.

All areas out of your direct control.

You did your best at the time, and even if you didn’t, the conversation has ended.

When we expect a specific outcome, if we don’t get it, we’re usually disappointment.

Being disappointed in someone else’s action or decision can be a monkey on our back that we don’t want or need.

I’m not suggesting for you to agree with the outcome, but by accepting it allows you to take ownership, understand, embrace and take what you can from the situation as it unfolds.

When it comes to interviews, plan for victory, and learn from defeat.

Then if you succeed, celebrate and if you fail, re-calibrate.

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Salesforce Professionals: It’s not fair!

Have you recently found out how much your new colleague (Newcomer Nancy) is making and thought to yourself, WTF?

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That can’t be right.

I don’t believe it.

How is that possible?

Let me confirm, reconfirm, and confirm again.

“Hey Tenure Tom, did you hear how much Newcomer Nancy is making, please tell me it’s just hearsay.”

<more thoughts>

Nancy is definitely not better than me, more experienced than me, more skilled than me…I can just tell, look how she walks.

Why would “they” do that to me, to us, to those who have been in the trenches for all these years.

They should be paying me at least that, not some newcomer who hasn’t proved themselves yet at “my” company.

Well, maybe it’s fair, maybe it’s not.

Companies need to bring in new talent and often may have to pay a premium to do so.

And maybe you’ve either been a Newcomer Nancy before or will be fortunate to be one in the future.

Until then, a better decision could be focusing on your best output, and let the rest work itself out…

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Salesforce 1st Time Career Seekers: Impossible

Is landing your 1st Salesforce position considered impossible?

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Impossible is an intriguing word meaning incapable of being true.

While there are some things that are considered impossible (e.g. changing the past), I don’t think landing your 1st Salesforce position can be one of them.

Maybe: Difficult, hard, frustrating, aggravating, challenging, annoying, disappointing and plenty of other verbs/adverbs.

But impossible?

Or asked another way, how can you prove it’s really impossible, can’t there always be one more attempt to make something possible?

Same concept can be applied to almost everything that we do…

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The risk/reward with paying less than market…

Especially for contractors.

Contractors do what they do because they’re good at it and there’s a financial upside.

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Occasionally, they may take a position less than market if they’re in a pinch.

BUT…

They know they’re being paid less, and they’re also probably getting calls regarding better paying options.

I think it’s only a matter of time when deciding to be cheap causes an employer to have to start over and back-fill.

Seems like a riskier move than to just start with market rates in the beginning.

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Are you easy to work with?

How about your colleagues, are they?

How about your boss, is he/she?

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While there’s different ways for this to be determined, I think it should land near the top of the skills/personality chart.

It makes working with you and you working with others much easier.

If you know someone who’s easy to work with, let them know.

It could make their day…

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Salesforce Professionals – Your work environment…

Is your current environment bringing out the best in you?

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Maybe you feel like no one really cares, or they don’t have the same passion, drive or grit that you know you have.

Are you surrounded by the type of people and leadership to help you and those around you grow?

It’s often said, your environment has the greatest influence in your success.

I’d suggest not to think:

“Just one more week, one more month, one more year, things might change.”

or

“As soon as:

so and so leaves

we move offices

I can work remote more often

we have a new round of funding

new leadership comes on board”

Sure, that might cause some changes for the better, but it will probably take time and won’t be the cure all solution.

Rather, why wait?

I know, change is hard, but being stuck is not any better.

“If you don’t like where you are, change it, you are not a tree.” ~Jim Rohn

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Brown nosing in the office…

“No way, Chris, I let my work speak for itself, I work hard, play fair and I’ll get ahead”

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According to research, managing what your boss thinks of you and continuing to make a good impression is more important than hard work.

A$$ kissing is known to be effective, even when the boss knows it’s insincere.

Results in a reduction of workplace stress, improving happiness, as well as physical health.

If it’s your thing: make your boss look good, keep them happy, have them like you, it may help during performance reviews.

On a comical note, a classic scene from National Lampoon’s Christmas Vacation:

Clark Griswold’s Boss: “Don’t forget that report, Bill”

Clark Griswold: “Yes, sir”

<as the corporate executives walk out>

Clark Griswold: “Merry Christmas. Merry Christmas, Merry Christmas, Merry Christmas, kiss my a$$, kiss his a$$, kiss your a$$, Happy Hanukkah.”

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The internal challenge of continuous picking…

If you’re a parent with kids still at home, I think you have 3 primary things going on at a broad level:

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1. Your family

2. Your career

3. Your social life

Putting time into one, takes time away from the other.

Finding the balance and keeping everyone (including you) happy is where harmony resides.

For most, much easier to say (and write) than do…

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Do we often get too caught up or stressed out by asking:

“what’s next for me”?

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Trying to find that perfect job title and associated responsibilities, salary, culture, work environment, etc.

And also questioning if I was this title before, I can’t be this title again, as that’s not a career progression.

Or if I’m Jr. then I’m Mid then I’m Sr. or if I’m X, then I’m Y and then I’m Z, because that’s what society says is the right path forward.

I think it’s natural that we all question this.

Do our career advancements happen by timing, by fate, by chance, by serendipity, call it what you want?

But you hear someone followed these steps, did these things, and landed here, doing X, those same results should come my way.

I think one specific linear career progression is often a fallacy that we get too wrapped up in.

Rather, what do we enjoy most and can we excel at those few things?

Maybe we don’t know what THAT is quite yet, so we keep trying different positions.

But at some point, asking the questions:

“where do I consistently produce the best results and feel valued?”

“is the work I’m doing interesting, engaging, and financially rewarding?”

and then determining how and where can I spend most of my day doing those things.

Inherently, I feel your career will progress.

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Express yourself…

Do you find talking or writing about what’s troubling you, consoling?

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If you’re not sure, try it, it could help you get through your current obstacle(s).

Often, you’re probably not even looking for an answer, rather just to express your thoughts, get them off your mind, in order to be able to turn the corner and continue on.

This past week I had:

1. A new Salesforce career seeker write to me expressing the struggles they were facing in landing their 1st position

2. A junior level Salesforce Admin call me to determine which position they should take next and expressing why it made sense

3. A request to have a call for someone expressing the need to make a transition to a new career in Salesforce

4. A senior Salesforce COE (Center of Excellence) Manager expressing what they really enjoyed about their position, but why it was time to move on

5. A private message expressing an opposing point of view on one of my posts on consulting

These are all great forms of expressing, and I’m sure it helped them in moving forward in some small way, regardless of what I (or any recipient) says in response.

In my best Madonna voice:

“Express yourself, You’ve got to make him

Express himself, Hey, hey, hey, hey”

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More and enough…

Do we have enough or just feel the continuous need to do more, be more, earn more?

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Do we consider time = money, especially when we hear of all the Salesforce work that’s available out there.

Why can’t we have more (or bigger) slices of the Salesforce work pie?

If we’re working full time, that’s only 40, 50, 60 hours a week, we still have over 100 left (who needs sleep?).

During our lunch hour, after hours, on our commute, weekends, during our kids soccer game, etc.

I can be made available, give me more…

Earlier in my career, I felt the same way, as either I was on the bench between projects, or the work wasn’t keeping me busy (fulfilled) enough.

Looking for ways utilize my time on part-time gigs.

Now reflecting back, what is enough?

An internal struggle, I think many of us go through, weekly, daily, hourly.

I have time, what can I do with it?

Enough for one, might not be enough for another.

Is having more the right answer, or maybe it’s having just enough, right here, right now.

Find your enough, however more or less or equal that is for you, once you have it, be happy, be content, be fulfilled.

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SRTotD (Salesforce Random Thought of the Day): It’s crowded, scooch over.

The congested Salesforce consulting space…

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Having a quick look at the Salesforce AppExchange, there’s 1475 partners.

How in the heck does a small consulting company get discovered?

How does a customer decide to choose this, that or the other company?

Maybe having a few 5 star ratings will help.

But, what if you don’t have any, yet?

Ok, you have one contact, who said they’ll bring your company on.

Great, but after the 3 month implementation is complete, now what?

You’ve been focused on delivery the whole time, not lead generation.

Your pipeline is now dry as a bone.

Back to square 1…

Occasionally, I speak to those that are thinking of starting their own Salesforce consulting company, and I believe the biggest challenge is the above scenario.

10 years ago, I’d imagine it was much easier, as the the field had a lot less players.

Now, without having an in-depth, well connected, entrenched sales and marketing engine already heavily tied to the Salesforce ecosystem, it seems pretty difficult to get noticed and keep momentum.

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Salesforce Newcomers: How are you standing out among your peers?

In addition to showcasing some of your work, how about publishing a few articles or videos and then have them as part of your extracurriculars on your resume.

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Here’s some ideas:

  • A weekly set of questions/problems and answers that were posted on https://lnkd.in/eSAxn9E and why you thought they were important..
  • The top 3 Salesforce bloggers you enjoy reading about and what were some key takeaways they’ve shared.
  • Some of the recent Salesforce acquisitions, the facts about them, why Salesforce thought they were a good purchase and how that can change the CRM landscape.
  • A review of the seasonal release notes and which will make the biggest impact to Sales, Marketing, Admins, Devs, etc.
  • The top 5 trailheads that you found the most useful to a Salesforce newcomer and why.
  • A review on some of the AppExchange apps that you’ve installed and your assessment of those on why those are helpful.

A good quote to think about:
“In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible” ~ Seth Godin (Marketer and Author)

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Salesforce Career Newcomers: Below are some thoughts and important questions I believe are important to ask yourself (or to ask someone else for help), if you’re considering down a new career in Salesforce.

1. Do I need an advantage(s) when compared to others to have success? If so, what are they? Talent, effort, education, background, personality, connections, all, none.

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2. How likely am I to succeed? Why do I feel that way?

3. How significant is the payoff?

4. Is there an opportunity cost? Could/Should I be doing something else with my time? If so, what?

5. Do I have the right support system and encouragement to succeed? Are they actually helping or just blowing smoke?

6. Will I learn something about myself if I fail? Can I apply those lessons elsewhere?

7. When should I decide on a different path? Do I/Should I put a hard date in place? Am I starting to feel the financial pinch?

8. Will I be happy if I succeed? If so, why?

9. Am I utilizing my time as effectively as I should towards this path? If not, what else should I be doing instead?

10. Do I feel any momentum whatsoever or am I just consistently treading water?

These are not intended to discourage, but they are meant to be real, to try and help ensure you understand the landscape and personal well-being.

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Salesforce Career Seekers: How do you receive constructive feedback?

Does it bruise your ego?

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Does it imply you were wrong and they were right?

Does it make you upset or distraught?

If so, maybe you can think about it differently…

It’s a GIFT.

To provide you better direction.

To give you more guidance.

To show you what’s needed to succeed.

To help you understand what’s important.

And it’s up to you to decide how to take it and make adjustments.

Rather than being upset, thank them that they took the time and energy to provide feedback as they’re helping, guiding and actually caring to make you better.

While this is an unnatural feeling, by taking a sense of gratitude to the individual or group providing you the message can be a game-changer in how you deal with constructive feedback, flopped interviews, discrepancies of opinion, etc.

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Chris, where should I go next?

To a big or small consulting company.

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The last few weeks I was asked for my point of view on going to a smaller versus a larger Salesforce consulting company as they were getting offers from both.

While I have my own personal biases based on the previous decisions I’ve made and where it led me, and there is no one right answer, as it really depends on where you are in your career and what you’re looking for.

But, if you’re indifferent, my suggestion: Go Big.

Often, the biggest players get the gnarliest implementations/transformations, have the toughest customers to satisfy, have more politics at play, work the longest hours, have more administrative overhead, and can cause more stress.

“That’s dumb Chris, why would I want to put myself through that?”

Answer: Exposure.

If you’re in the earlier stages of your career, being exposed to as much as you can early on, helps in determining what you want or don’t want for your future.

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Salesforce Career Seekers: “If I had only”

How many times have we said or thought this?

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After the interview…

If I had only:

– Gotten up earlier

– Left on time

– Prepared better

– Wrote it down

– Understood how

– Researched more

– Shook hands firmly

– Answered more thoroughly

– Shown more confidence

– Showered

– Remembered their name(s)

– Not gotten so flustered

– Tripped over my words

– Sat up straighter

– Talked with my mouth full

– Said “I don’t know” instead of BS’ing

– Ironed my suit

– Interrupted

– Looked them in the eye

– Spit out my gum

– Shown my work

– Asked more intelligent questions

– Thanked them

Well, we didn’t, we tried, we forgot, we got distracted, we came up short.

It’s over: 

– Reflect briefly

– Go for a walk 

– Eat a cheeseburger

– Watch a Seinfeld rerun

– Have “A” cocktail

– Talk to someone

– Write it down 

– Get it out 

You’re fortunate to have tomorrow, and the opportunity to go at it again.

“Yesterday is not ours to recover, but tomorrow is ours to win or lose” (Lyndon B. Johnson, 36th POTUS)

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The Salesforce Career Paradox (which can probably apply to most fields):

Entry Level Job Seekers: no choices (struggle to get their 1st position).

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Mid Level Job Seekers: too many choices (struggle to be able to decide which position to take next).

Senior Level Job Seekers: the right choice (struggle to find a position that can actually propel their career to the next level).

And while one category may seem like a “better” problem to have, as you’re not in it, each one has it’s own respective challenges that we go through.

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Effective Communication…

Describe an example of a process that you’ve built as a Salesforce Administrator:

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“Using an agile methodology, I’ve put together an in-depth and ultra-sophisticated series of highly regulated and error-free automation process steps that entails initiating and utilizing multiple decision criteria to produce an abundance of desired outcomes for the company’s sales team.”

Say what?!

There’s an art and genius to using simple language to get a message across.

By delivering precise answers that are clear and comprehensive to interview questions, you can be 2 (process builder) steps above the rest.

Rather, how about something like:

“I created a process that had 3 immediate actions, which included creating a new contract record, a post to a defined Sales Team chatter group, an email to the VP of Sales, as well 2 scheduled follow up tasks of 7 and 14 days, once an opportunity amount above $100,000 hit the stage of closed/won.”

I’m sure this could even use some refinement, but hopefully the point is apparent.

Practice your Q&A with yourself (or with your mom, your dog or favorite stuffed animal).

“Good communication is the bridge between confusion and clarity” (Nat Turner, Minister, Rebellion leader that led to the Civil War and slavery abolishment)

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Salesforce Career Seekers: Long term benefits of working for a consulting company.

You’re probably not always at a point to be too selective in all your career choices, but if you have a chance to work for a major, established, well-known consulting company and understand some of the nuances that come with it:

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travel, extra hours, difficult clients, metrics, driven management, egos, continuously being pushed out of your comfort zone, asked to take on more work, small fish in a big pond environment, etc. and can grind it out for a few years, please do.

As I meet with companies (industry and consulting), they often ask for this background for their next hire, as they were once there and can relate: “Oh, you worked at X, me too, let’s chat”.

It has benefited me in my career, although it often sucked at the time, being on conference calls on a Friday night or prepping for a go-live over a holiday break, it’s opened up future conversations and opportunities that I might not otherwise would have had.

It’s not for everyone, but might be something you’d like to think about trying as you continue down your career path.

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Salesforce Career Seekers: Transferable Systems Skills

A good story on being smarter than the recruiting systems.

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Often applicant tracking systems spit out resumes without specific keywords being recognized and while I’m not suggesting to lie on a resume, I do suggest to take what’s available and apply it.

Over the past few weeks, Bhavana Patel, CSM and I were discussing how she could take her other non-Salesforce experiences and skills and relate it to what a Salesforce Admin’s responsibilities would be.

Intelligently, she took the relatable keywords and phrases from the below admin training description and ensured her resume accounted for those that were applicable based on other systems she has worked on:

https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/

Keywords such as: Data, Formulas, Reports, Records, Logins, Access, Permissions, Configure, User Interface, Troubleshoot, Exceptions, Collaboration, Automation, etc.

I think it was a valuable exercise and if you’re not getting the results that you’re looking for, you may want to cross reference your resume.

“Do what you can, with what you’ve got, where you are.” Theodore Roosevelt, 26th POTUS

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“If you want to be a knight, act like a knight”

While the classic novel by Miguel de Cervantes of Don Quixote has many twists and turns, one theme is clear, that I think can apply to your goal of moving into or up in your Salesforce career as an Admin/Dev/Architect/Manager, etc.

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If you want to be one, act like one.

Don Quixote was considered a knight-errant, where he would wander the land in search for adventure in his pursuit for chivalry.

Acting as if…

How are you pursuing your adventure on becoming a better Salesforce professional, especially if your current position isn’t allowing for additional growth?

How about going out and speaking to some of those who are where you want to be some day.

Asking about how their days typically play out, the types of projects and challenges they deal with, and advice to offer you to get where they are.

Then, take some notes, think about these, and ask yourself:

“What would an Admin, Dev, Architect, Manager do in this situation when you come across them.”

Psychologically, having these thoughts and actions could help build your confidence as if you’ve already played the part in your mind.

Be creative, be that Salesforce-errant.  Just don’t fight any windmills.

“Thou hast seen nothing yet.” -Miguel de Cervantes, Don Quixote

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