Salesforce Professionals: BA’s, QA’s, PM’s who are on your team.

Who are not “Salesforce-isk” – meaning no prior Salesforce project work experience.

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Maybe, you’ve ran into a conversation similar to this before:

Director of PMO: “Hey Chris, Jan here is part of our PMO, she’s going to be your new Salesforce PM. BTW, her background is managing network security projects.”

I have worked with good PM’s, BA’s, and QA’s that do not come from a CRM (or even application delivery) background, but there has been a learning curve and some frustration along the way.

Do you feel there’s a much higher degree of project success when the entire team has Salesforce implementation experience or can some positions be swapped out easily?  

Maybe it just depends on the individual being brought on that makes the difference?

Interested to hear your thoughts and experiences…

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